SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A solid 10/10. The lighting is excellent! It easily clips onto your phone or any other surface you need it for. Exactly what I was looking for.
I'm so pleased with this purchase. I used it for a Zoom meeting, and it clipped right onto my laptop (with a padded clip). It offers a variety of light settings and strengths. It lasted for 90 minutes, and other reviews suggest that the charge lasts a long time. It's compact enough to fit in a purse, backpack, or briefcase for travel. I look forward to using it for content creation and other purposes.
This is the go-to light, and it works wonders. It has scrolling knobs to adjust dimness and warmth. You can clip it onto phones (and with some creativity, many other things). It does require recharging, but it has a sequence of four little lights to display the remaining battery level, and a charging cable is included – it's also compatible with common chargers. A game-changer for professional video and even hobby content creation!
I primarily use this for producing artwork, taking pictures, and examining coins. The various settings, filters, light adjustments, and types of light make this tool worth its weight in gold. I highly recommend it for many reasons, especially when paired with a flexible, gooseneck holder. I would buy it again without hesitation.
This light is incredibly bright and beautiful! I used it for outdoor evening shots during the holidays, and the images turned out amazing! Definitely worth the purchase.
These lights are incredibly bright!!! I love that you can clip them onto your phone; it's wonderful. They charge quite quickly, and the battery lasts a long time. They can get hot if they're on for an extended period. I will probably buy two more later on.
I prefer a dimly lit office, and I purchased this selfie light to ensure that I don't appear as though I'm sitting in the dark during Zoom meetings. It's easy to use and significantly enhances the quality of my video! I appreciate the ability to adjust the warmth of the light. I use soft white light for meetings and bright light for when I'm doing my makeup. The soft light gives my skin a radiant and almost airbrushed look during video calls. I highly recommend it!
It's the perfect size for an LED light when taking photos with your iPhone. The only minor drawback I noticed was some glare in my photos due to the brightness of the LED, even though it's adjustable. To mitigate this, I had to purchase a film to place over the light and reduce the glare.
If you're a content creator or just need a light to quickly brighten photos and videos, this is the one for you. It's super easy to use and fits perfectly on my phone.
I bought this for taking pictures of my crocheted items, and it's fantastic. You can adjust the brightness higher and lower, as well as make it more yellow or more white.
I adore this light! I bring it with me to hotels for doing my makeup because the lighting is never great. It's much more convenient than packing up my huge ring light. It significantly enhances the lighting for your selfies.
I bought this because the lighting in my home is not the best. Using this along with my Ringlight gives me the perfect lighting for my content and photos.
This light has completely transformed my videos and pictures! You can adjust the lighting, and it has a clip for easy attachment to your phone. It's lightweight, and the battery life is amazing. It deserves a 5-star rating for sure!
I absolutely love this light! I'm a professional makeup artist, and I use it for all my clients' selfies. It comes with a silicone protector and different color gel sheets to create various colors or moods. The light is bright and offers different settings from cool to warm. It's sturdy, great quality, and exceptionally bright. I highly recommend it.
I used this as an additional light for my Zoom calls. They're incredibly bright in the best way possible. I also use it for my auditions, and it's highly effective. I highly recommend it!
I'm excited to use this small but powerful light. It offers lots of options like brightness levels, temperatures, and color filters. It's easy to manage with control dials.
It's perfect for taking pictures at night and adds a professional touch to your photos!
I find the clip-on feature convenient, and I also use it off-camera for food photography at events. The color temperature adjustment is excellent for achieving the right skin tones and creating the desired ambiance for dishes, wine, or cocktails. I'm very satisfied with this product as a quick fill light for shooting on location.
It's great; it functions as it should. The diffuser properly diffuses light, and I like how you can control the light's intensity and temperature.
Very bright and perfect for taking selfies in restaurants with poor lighting quality! I appreciate the adjustable brightness. I'm so glad I decided to get this phone light on a whim!
It was surprisingly brighter than expected and extremely user-friendly, making it a very handy tool. It can be used with any device, and I really loved it.
I appreciate the ability to adjust the color temperature, and the dials for color and brightness are user-friendly. It's effortless to clip onto objects and devices, and you can also attach it to a tripod, which is a nice option. My only wish is that the charger was a bit longer. Overall, the light is fantastic!
This adjustable light is fantastic for achieving a natural look in videos, whether you have very light or very dark skin tones in your family. It provides clear facial features and eye details. The clip feature is convenient, but it would be even better if the neck had some swivel movement instead of being in a locked position.
I bought this after seeing the same or a similar selfie light on another stranger's phone while at a nightclub in Mexico during my vacation! It works great for pictures, selfies, or even vlogging!
I take it with me everywhere I go. My selfies and group photos look significantly better, especially for creating content. Best purchase ever!
This has completely replaced my ring light!
I love how easy it is to clip onto my phone or iPad when I'm on FaceTime. It provides flattering lighting that complements my facial features. There are settings for cool and warm lighting, brightness adjustment, and it even displays the charge level. Perfect for vlogging!
Pictures just look so much better!!!
I absolutely love this ring light. The battery life is exceptionally long, and I can go days without recharging it. The quality is fantastic, and all my videos and pictures turn out excellent. I highly recommend purchasing this item!
It functions well and serves its purpose. My only wish is that it could dim just a bit more. It goes off at a low setting, but I would prefer it to dim a little further before turning off. Nonetheless, it gets the job done when needed.
It's a great new addition to my product photography setup. The battery lasts a long time, and I love that it offers various tones and brightness levels.
Some users may find that the light could be stronger.
I adore this light because it provides me with super clear and well-lit photos, and the quality is exceptional considering the price.
This light offers a pretty broad range of brightness. I use it to supplement lighting for makeup jobs, as well as for photos and filming content. It's compact and easy to carry around.
This little light is exactly what I needed. As a content creator, I'm always striving to enhance the quality of my photos and videos, and adding extra light is an essential part of that process. This light clips easily onto my phone and also has an attachment for my ZV1-F camera. I love it and would highly recommend it.
I appreciate the presence of cool and warm toned settings, and the ability to adjust everything, including the brightness.
It's indeed a great light with various color options, warmth settings, and adjustable brightness. However, if you're using it with an iPhone, be cautious as it's quite heavy and can cause your phone, along with a table tripod, to tip over due to its top-heavy nature. When filming with your phone and using a phone holder along with this light, it might become too heavy and lead to instability, so keep that in mind.
It's better than I thought, it works great.
I love it! Practical and good quality
Now its my All time favourite product this product helps me alot in every way now i can carry this led light easily with me good quality product
Just like the description, arrived earlier than indicated, the box arrived a little battered but all good, recommended when 100% has an impressive lighting very satisfied with the purchase
Very good!!!👍🏼
Excellent light. Good power
Honestly amazing. Came relatively quickly, works amazingly. The shadowy photo is without, the nice photo is with, obvi.
Niceeeee
Excellent product illuminates a lot and can be switched between cold and warm light
Omgggg it is perfect exactly how I expected it to be 👍🏾 the led is very radiant ..its perfect I definitely recommend u will not regret it.