SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm an avid DIY enthusiast and love trying out new tools for my projects. Recently I came across these 8-inch pliers and decided to give them a go - best decision ever! They're not just designed well but perform excellently too whether you need to do some tile work or crimp wires or even cut through materials. Their size makes them handy yet powerful enough for most tasks around the house. Plus, they fit comfortably in your hand making extended periods of use easy on your hands.
These pliers are a real treat!
recommend
As a professional carpenter, I've used many tools over the years. However, these 8-inch pliers have truly impressed me with their versatility and top-notch performance. Whether it's tile work or wire crimping that needs to be done, these pliers handle it all effortlessly. The cutting functionality is also surprisingly sharp and precise which has made my tasks easier than ever before. sets them apart though is the comfortable grip they offer - even after hours of use, my hand doesn't feel fatigued all! These are definitely a worthy addition to any tool kit.
no more struggling with subpar tools for me.
Great tool!
Over time I've learned that having the right tool can make all the difference in how smoothly a project goes; this couldn't be more true when it comes to these versatile 8-inch pliers. They simply excel at everything from intricate tile work to sturdy wire crimping without missing a beat! But what really stands out about them is their cutting ability – clean cuts every single time without needing excessive force! It’s clear that great thought was put into designing this product as its ergonomic design ensures comfort during prolonged usage while still providing maximum control over whatever task you’re tackling!
amazing
ok