SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Oh my gosh, this romper is just too adorable! The pumpkin print is so cute and festive, perfect for the fall season. I love how comfortable it feels on my; it's soft, breathable and doesn't irritate at all. It fits me perfectly - not too tight or loose. And can we about the long sleeves? They add such a chic touch to the overall look. This romper become one of my go-to outfits when I want something comfy yet stylish to wear 🎃🍂
Adorable pumpkin print romper! Cozy, stylish and perfect for fall.
This pumpkin print romper is just too cute! I love the festive design and the long sleeves keep me cozy. The fabric is soft and comfortable - perfect for lounging or running errands.
What a fun, autumn-themed romper! It's super comfy with a playful pumpkin print that really stands out. Plus, it fits perfectly - not too tight or loose, which I appreciate.
so in love with this little number! i was looking for something fun and unique to add to my wardrobe and stumbled upon this gem. it’s got pumpkins printed all over which screams autumn vibes! plus who doesn’t like a good romper? easy to throw on but still looks put together. the material is super soft against your skin which makes you want to live in it forever 😊 also really appreciate that its long-sleeved because sometimes weather gets tricky during fall – warm during day but chilly at night.
Fall fashion done right with this cute and comfortable pumpkin romper.
I'm all about comfort and style and this romper delivers both! The adorable pumpkin print screams fall vibes while the long sleeves add an extra layer of warmth on chilly days.
A charming romper that's both playful and practical - great purchase!
Absolutely smitten by this pumpkin print ensemble! It's quirky, charming, and exudes an undeniable autumnal charm that's hard not to love ❤️ The fabric feels divine against the skin - no itchiness or discomfort whatsoever - making lounging around in it an absolute joy! The fit is spot-on as well: not overly snug nor baggy but just right 👌 Plus, those long sleeves are simply perfect for when temperatures start dropping come dusk time... All-in-all a delightful addition to any wardrobe!
The moment I put on this romper, I fell in love. The material feels great against my skin and doesn't irritate at all. And let's not forget about the charming pumpkin print – it’s absolutely delightful!
Loving this comfy romper with a fun, festive design. A must-have!