SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This product saved me a lot of money. I bought it for my Chevy Equinox to replace the original, worn-out fob. I watched a how-to video on YouTube, followed the steps, and had a new programmed FOB in less than 5 minutes, much cheaper than a dealership. I plan to order more for backups.
My old fob was worn out. This new one is almost identical, though it secures the battery differently. I used tape to keep the battery in place during a simple swap of the internal components.
This remote worked flawlessly for my 2010 Silverado, including the remote start feature. Reprogramming all remotes was straightforward, following the dashboard instructions. Now I'm just waiting for my new key.
Previously, a similar product from the GMC dealer cost me $154. This one was much cheaper and easy to program using the website instructions. It replaced my old broken key fob and works fine.
The dealership asked for $850 in total, but I bought this fob, pressed a few buttons on my truck, and it programmed and worked perfectly. I highly recommend it.
These fobs are just like OEM fobs and easy to program. Save your time and money instead of buying dealership fobs. It would be nice if they included key rings, but overall, they deserve a five-star rating.
My old remote was worn and difficult to use. This new one was easy to program, taking less than 5 minutes, and functions without needing to press hard. It's worth the money and cheaper than many other key fobs.
This was an excellent replacement for my original fob for a 2008 Chevy Silverado. It's important to note that when programming a new fob, you need to relearn any existing ones. I recommend it.
There's nothing to dislike about this product. I love it, and the price is excellent. I was thrilled to find it on Amazon at a great price, unlike the higher costs at local auto parts stores. It works perfectly and is a fantastic deal.
I have a 2007 Chevy Silverado and programmed the key in seconds. It works perfectly, and I was impressed with how simple the programming was, including the remote start.
Initially, I thought this fob was just a plastic shell and that I'd need to transfer the chip from the old one. However, it's a complete, programmable fob with easy instructions. I'm really happy with it.
At first, I thought this product might be cheap and fragile, but it turned out to be quite durable. Despite not being gentle with my keys, it has held up well, so I give it five stars, which is rare for me.
I'm very pleased with this upgrade. I wish I had opted for an even more upgraded version, as these buttons are beautiful to push and work from a great distance.
It's a good value, but you need a programmer to make it work. Other than that, it's great.
I needed a keyless remote to lock and unlock my son's truck, and this worked perfectly.
After receiving this fob, I went to the dealership for programming. It works excellently.
By doing it myself, I saved 300 dollars, which is what a key specialist would have charged me.
Great item. I followed the instructions for my model and had it set up in under 5 minutes. It works great with a good range. I'm very satisfied.
The item met my expectations, arrived on time, and was easy to program for my vehicle.
The two controls are a great deal. Much better deal than what a dealership offers.
Programming these remotes for my 2009 Chevy Silverado only took a few minutes. They work excellently, including the remote start feature.
Both remotes are effective and were simple to set up on my 2008 GMC Sierra, offering a great, less expensive alternative to OEM remotes.
I managed to program my key myself. It starts my engine and locks/unlocks the doors of my 2007 Chevrolet Avalanche. I'm very grateful.
This product resolved a major issue for me. My old fob was malfunctioning, but this one was easy to install and works perfectly.
After my 15-year-old fob stopped working, this new one reprogrammed perfectly, came with a battery, and was a great deal.
This product worked flawlessly for my Chevy Silverado 2008 4x4. It was easy to program and operates well.
I was doubtful about programming it myself, but it was successful and saved me a lot of money compared to getting a replacement at the dealership.
My old fobs were nearly useless, so these have been a fantastic replacement and a great discovery.
It's an excellent buy for the price, offering a similar range to my original remote. I'd definitely buy it again.
I found it simple to pair this key fob with my car. It's the best purchase I've made in quite some time.
I recently acquired this product and programmed it for my 2008 Silverado. So far, it's performing as expected.
I found it straightforward to connect this product to my car, and it's been functioning well for over a year.
This product operates effectively and links up with vehicles without any hassle.
The programming process was simple and the product worked excellently.
The programming process was easy, and it arrived in great condition.
I needed a replacement fob for my husband's truck as mine stopped working.
Programming this product for my GMC was straightforward and it works great.
I got two fobs and was able to program them myself for my 2009 GMC Acadia.
It was very easy to program this product for my car, and it works great.
The key fob was more affordable than what I would have paid at the dealership.
I love my new fob; it works perfectly! I highly recommend it.
The setup was very easy. So far, it's been working well.
This product is easy to install and works very well.
I found the programming process very easy.
The product works well and was very easy to program.
This product is exactly what I was looking for.
It was easy to program and functions excellently.
Programming this product was a breeze.
This product functions just as well as the original one.
This product has exceeded my expectations in functionality