SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Having gone through three different phone stands, I was skeptical, but this one stands out. Unlike the others, which were wobbly and broke easily, this stand is exceptionally sturdy and uniquely designed. Its foldable feature is a game-changer, allowing me to take it wherever I go. I'm now considering getting another one, preferably in red, to add a pop of color to my gadgets
The craftsmanship of this stand is noteworthy. It's constructed from durable materials, offering a solid base for my iPhone 13 Pro Max and iPad Pro 12.9-inch. There's no hint of instability, even when I'm using both devices at the same time. The adjustable dock cradles my gadgets securely, giving me peace of mind about their safety
I was pleasantly surprised by how well this stand accommodated my iPhone 13 Pro Max. Previous stands I've owned either didn't fit or were poorly constructed. This one, however, has a substantial weight and firm hinges, ensuring it stays in place. Its foldability is a bonus, easily fitting into my purse. I highly recommend it for its functionality and portability
This stand is a testament to functionality and quality. Made from sturdy metal, it justifies its price. My phone, encased in a thick cover, fits snugly on the brackets. While it tends to be top-heavy when the phone is vertical, a simple adjustment solves the issue. It excels in a horizontal position, which suits my usage.
I've been searching for a phone stand that's stable, flexible, and portable for my travels and home workouts. The Universal Multi-Angle Adjustable Stand fits the bill perfectly. It's great for watching movies on flights and fits nicely on my exercise equipment. However, for Zoom calls, I might have preferred a taller stand. Despite this, its design and build quality are outstanding
I'm thoroughly impressed with this stand's stability. It's incredibly solid and maintains its position without any movement. The base is exceptionally steady, and the angle adjustments work flawlessly. Highly recommended for those seeking a reliable stand
Cooking has become easier with this phone stand. It elevates my phone above the kitchen counter mess while saving space. Its sturdiness and practicality are remarkable
As someone who frequently participates in video calls, I needed a stand that offered height and angle adjustments. This stand fulfills these needs, though it requires careful balancing at its lowest leg position. The reserved charging hole is a thoughtful addition, ensuring convenience during use
I own a Galaxy Z Flip4, and this stand is perfect for it. Its sturdiness eliminates any worry about my phone falling, and its adjustability is ideal for video calls or reading texts. Initially skeptical, I now find it a worthy investment
I gifted this stand to my wife for her music streaming needs. She appreciates the color, stability, and the arm's articulation. It fits well under her monitor and is excellent for video calls. Its well-made structure justifies the cost
After buying one and loving it, I ordered a second. It's stable on flat surfaces and strong enough to hold my iPhone and iPad. The hands-free feature is a game-changer for multitasking
This holder is great, but my phone, with its heavy case and magnet, makes it a bit wobbly. For regular phones, it would be perfect
"I first purchased a white stand for my office and loved it so much that I got a black one for my bedroom. Its quality and construction are impressive
I bought this for my wife two years ago, and it's been a hit. The lip depth accommodates phones with cases well. It's a popular gift choice in our family
As a live engraving artist, I needed a compact, angle-adjustable stand for filming. This stand is slim, unobtrusive, and perfect for overhead content
I appreciate this stand for its portability and storage convenience compared to my previous, bulkier one. It's a fantastic purchase
Frustrated with my old stand's loose hinges, I opted for this one due to its adjustable hinges. It's a reliable purchase, and I'll look for the same model if I need a replacement
This is the sturdiest stand I've ever used. Its adjustable height and unwavering stability make it perfect for various uses, including charging and watching videos
I waited to review this phone holder to ensure its durability and strength. It's impressively strong and folds easily for travel, making it an excellent gift
I bought it for guitar practice, but my son kept borrowing it, so I got him one too. It's incredibly well-built and versatile, earning high praise from my family
I use this stand on my desk for various purposes, including holding my iPad as a second screen. Its many adjustment options and firm brackets make it a repeat purchase for me
The stand's four-point adjustment and metal construction are solid. It accommodates even large, wallet-like phone cases, and adding weight to the base enhances its stability on uneven surfaces
I'm delighted with this purchase! I needed something sturdy for work, and this stand exceeded my expectations. Its smooth transitions and stability are top-notch
I needed an adjustable tablet stand for different lighting conditions, and this one excels in stability, flexibility, and lightweight design
As a busy professional, I've found this stand indispensable. It's perfect for my daily webinars and video meetings, keeping my phone securely in place. Its sleek design fits well on my office desk, and the ease of adjusting angles is remarkable
I'm a chef, and this stand has transformed my kitchen experience. It securely holds my tablet for recipes, and its adjustable angles allow me to view it comfortably without cluttering the counter space
As a mother, I constantly multitask. This stand is a lifesaver, holding my phone while I attend to my kids. Its sturdy build and easy portability make it an essential part of my daily routine
I'm an avid reader and this stand has become my go-to for reading e-books. Its stability and adjustability allow me to enjoy my books hands-free, whether I'm at home or in a café
I love using this stand for my nightly meditation and relaxation routines. It holds my tablet at the perfect angle for viewing guided sessions, and its stability ensures uninterrupted practice
The quality is very good, like the mechanical movement
Aready 4 Such for all of the instruments. Very durable and strong. Recommend
As described
I love it. Hold my iPhone 13 Pro Max cell phone. Super good is buy. I loved it!
excellent product, and as described. can hold phone as mentioned
Excellent equipment of good size and strong texture, arrived in time
Good quality for the price . The item is nice . The box was mashed a bit but the products it fine .
Arrived, it is amazing, buy, help a lot, and even more it is super adjustable
Very good liked... It would only be better if it were iron ..
Holds my phone well
The product is good and I think the cohesion needs a little more vibration
Very good, it looks fragile, but feels sturdy
Nice product
I absolutely love this thing. It’s heavy duty. Very durable and well worth the money.
Useful product, I really liked it and the truth has served me a lot.
I love this phone stand. it's a really good size feels incredibly durable it's not lightweight or flimsy. it doesn't look exactly like in the picture in the picture it's like a shiny green color but here it's just like a matte green but it works really well and my phone is heavy it's a Google pixel 7 pro and it holds it without buckling.
Great It just took a little bit Most liked the product
Nice desk mobile phone holder. Has multiple sections to move to the position you desire. I placed my tablet in it also, and it did hold it up with folded sections close. Has grip pads for desk and rest area. Shipping was fast, and the description was accurate to the item received. Thank you, seller. 😊
Excellent material... Very resistant... Thanks to the seller...!!!
Looks very good and the color is the same as in the picture.
Good material. The support is firm and the plastic appears to be sturdy. Recommended.
Very approved!! Hold the phone well, leave it at a time when we do not need to bend the neck down. I already bought two. Recommend!
it's good for the price. it's weak is certain positions. there were black dots on it when it came but overall good enough.
The material is quality, plastic, durable and stable, we need to see the durability, it fits a tablet well
It arrived on time, very satisfied with it