SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was skeptical at first, thinking I could just use forks. But when I used them on chicken breasts, it was incredibly fast and easy, like shredding butter. They also worked perfectly on pot roast. They seemed cheap at first, but they are actually great.
I got these claws for my sister who loves barbecuing. She finds them easier to use than tongs or forks for handling large pieces of meat. She hasn't used them to shred meat yet, but they should be easier than forks. They're sturdy and easy to store.
There's nothing bad about these claws. They're made of strong, easy-to-clean plastic and are great for shredding pork and chicken. I haven't tried beef yet. They were also very affordable.
My daughter got one and we used it to make slider sandwiches during the holidays. I liked it so much that I bought one for myself. They are very easy to use and made shredding meat a breeze.
Before these, we only used forks for shredding chicken or pork. I can't compare them to other products, but they're way better than forks! Plus, I love that I can just put them in the dishwasher.
This product is amazing. It's much easier on my hands compared to before. They're strong and I'm considering buying them as gifts. The shipping was fast too.
They make shredding chicken and pork very easy and are simple to use. They're sharp, so be careful. They're much better than using forks. I plan to buy more as gifts.
I wish I had these for all my years of cooking. They're great for lifting birds or roasts and shredding meat. I'm using them for new and old recipes. A nice addition to the kitchen. The tines are sharp, so be cautious.
I don't know why anyone wouldn't like these. They seem very sturdy even though I haven't used them yet. They should work well for shredding meat. I'm glad I took a chance on these. Very happy with the purchase.
I bought this as a gift, so I'm not sure how well they work, but they look like they'll be great. The seller was very attentive and communicative. I'm happy with my purchase!
These have made shredding meat for my BBQ chicken sandwiches so much easier. It used to take longer and was painful for my hands. My husband also loves using them; they fit well on our hands. I definitely recommend them!
I used these for making pulled pork sandwiches. They're easy to hold and shred meat with. No complaints about the price. It's much easier and less painful than using two forks.
These are sturdy and do exactly what they're supposed to. We used to use mismatched meat forks, but these are so much better. Plus, you can pretend to be Wolverine while cooking. What could be better?
These will make making shredded barbecue much easier. I usually slow cook pork for barbecue. I use a hand mixer for chicken, but that doesn't work with pork. These claws are like extensions of my hands. The product arrived quickly.
I love using these to lift my roasts and other meats out of the cooking liquid. Before, using two forks often led to spills and messes. Shredding meat with these claws is really fast.
These claws work great, way better than using two forks. I've used them on pork and chicken, even tough chicken is easy to pull apart. They're made of strong plastic, so they won't rust. I liked them so much I bought a pair for my son too.
They're great. They don't stretch, but they're sturdy and effective. A good purchase for the men in your life. Work smarter, not harder!
My husband loved these. They would make a great gift for other people who love grilling.
I bought this for my husband and he was thrilled. He used it to shred ham and it worked wonderfully. A must-have for anyone who loves grilling or smoking.
I wish I had one of these years ago. It's so much better than using forks. I bought some as gifts for my family.
These are sharp and sturdy. They work much better than forks and are easy to clean. I highly recommend them!
These are fantastic! They shred all kinds of boneless meat really well. It's easier than using forks. They're strong and can be washed in the dishwasher.
My husband loves using this for his grilling and smoking days. It's very easy to use.
I really like these meat shredders. We cook a lot of roasts, pork, and chicken, and I was tired of burning my fingers using forks. I use them all the time.
My husband used them for shredding pulled pork for our guests and they worked perfectly.
These are excellent for shredding pork. Very useful tools!
It's so much better than using a fork to pull apart meat.
It's effortless to shred pork after cooking – ready to serve in just minutes.
The price is good and they're very effective.
It's a Christmas gift, so I hope the recipient likes it.
These claws are durable and make shredding BBQ much easier.
They work great, are strong, and easy to clean.
These are well-made, very sturdy, shred meat easily, and are priced just right.
I'm confident these will efficiently handle even the largest cuts of meat.
They easily pull meat apart and work well for me.
They are well-crafted and strong.
This was a gift for someone.
I love these pulling claws!
Bought it for other uses and it's amazing.
Durable and shreds meat excellently!
Much easier and faster than using two forks.
They work really well.
Are plastic. But they look good quality and sharp
Item ok !!! Well done !!!
Perfect for pulled pork. Works good. Firm and good quality. Would recommend.
Arrived as described, I have not tested yet
great product very good manufacturer
Fast delivery. Product as advertised
Plastic product, test durability!
Let's see the durability, so far so good
Love this for meat
Is simple, however, very functional. Very fair given the cost it had. I recommend it.