SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was really excited to see if these rug grippers were as easy, non-invasive, and efficient as claimed, and to my delight, they are! They are indeed machine washable. I tested this with a lot of apprehension, but they came out just fine, sticking well and looking great. They work like a charm, keeping the rug firmly in place. You'd really have to put a lot of effort to make the rug budge, so I highly recommend them. Seriously, get them as soon as possible.
I almost had a bad fall when I put down two new rugs in my tile bathroom. They looked perfect but had zero traction at the bottom, and I nearly slipped the first time I stepped on them. Wanting to make these rugs work, I bought two boxes of 8 of these grippers for both rugs. They were incredibly easy to apply, stuck well to the rug bottoms, and now I can walk safely in my bathroom. I would highly recommend these to anyone.
After our son kept sliding the rug every time he jumped on the couch, we decided to buy these sticker grips. They do their job pretty well, keeping the rug in place unless there's significant movement or pressure. Sometimes they lift and move, but I’m actually fine with that as I was worried they might ruin the floor. Fortunately, they can be easily repositioned and restuck. Overall, we're quite pleased with this purchase.
I've tried various types of rug grips and I'm honestly shocked and amazed at how simple yet incredibly effective these are. I have a Ruggable runner in my kitchen which used to move several times a day. Since using these on all four corners, it hasn’t moved at all. I've ordered these for all my rugs and will continue to use them indefinitely. They’ve been a game changer, especially since I have a senior dog who needs the extra traction from area rugs. I'm done with cleaning sticky rug strips off my floors.
These grippers work great! There's absolutely no movement on the tile. I can't say for certain how long they'll last, but they're 100% effective for now.
They stick to the rug and secure it to the floor without any adhesive. No marks left on vinyl floors and stays put even with my energetic Boxer.
These have been a life changer. Our tablecloth always moved around, but with these grips, I can stop worrying about constantly straightening it.
Very pleased with these for my kitchen rug. The rug doesn’t slide at all now. Extremely happy with them.
I have throw rugs over hardwood floors. These grips work great and don’t seem to damage the floor.
My dog loves to use our rug as a surfboard, crashing into furniture. These stopped the rug from sliding without damaging our rented wooden floors.
I used these for kitchen rugs and they’ve lasted months. I can vacuum without the rugs moving. Great product!
So far, they’re doing great. My rug used to slide every time I stepped on it, but not anymore. Easy to apply.
I got a cheap, long kitchen runner that wouldn't stay put. After trying different grips, these turned out to be the best. They hold well but aren’t too adhesive, making rug removal easy. They’ve left some marks on my wood floor, but that’s expected with any adhesive pad. They’re washable, which is a big plus. Good value for the price.
These grips are like magic! Other products never worked, but these keep my rugs firmly in place, even with an energetic dog visiting. Highly recommend!
I bought several of these for rugs on tile floors and they are fantastic. For a medium rug, I only needed two, and for a larger rug, one in each corner kept it perfectly in place.
Used to use double-sided carpet tape but it damaged my laminate floors. These grips hold rugs in place without any damage. Sorry to my cats who can’t rumple the rugs anymore 😅 Ordering more!
I bought these to prevent rug edges from curling and they work effectively on my hardwood floors.
I was skeptical but these work wonderfully. Had a runner that kept moving, causing my husband to complain. Now that it stays put, he’s happy and I still get to have my pretty runner.
As someone who uses a leg brace and walker, I’ve tried many brands but none compare to these rug pads. I put them on bathroom and bedroom rugs, and they haven’t moved at all. Highly recommend, especially for those with mobility issues.
I’ve bought these several times for different rugs. They work great and leave no residue on the floor when removed.
These were a lifesaver for the constantly moving runner in my foyer. Other products I tried didn’t help, but these keep the runner firmly in place, even against my huge dog’s antics.
They work sometimes, but not always.
These are amazing! They hold my carpets firmly, even with two dogs, a cat, and kids running around. No more moving rugs or tripping hazards. If you’re tired of adjusting rugs, get these!
These are like gripper socks for rugs - they stick to the rug and grip the floor without actually sticking. No more sliding rugs, even with an active dog. Fantastic solution!
They work well for my kitchen mat, keeping it from sliding. They don’t come completely clean when washed, but they’re affordable enough to replace.
Good enough for my kitchen sink rug, and I like that they’re washable with the rug. No issues so far.
I have plastic tile and foam rugs in my kitchen. Tried other grips but they failed. These work great and keep the rugs in place.
These work so well! My dog loves to mess with rugs but he can’t budge the ones with these grippers. A great solution!
Works great for the rug by my door, still effective even after moving it to vacuum.
Perfect for my floor runner, stays in place exactly as I wanted. A bit pricey but worth it for the quality. I’ll be getting more for my other rugs.
I bought these for a living room area rug and it hasn’t moved an inch, even with kids and pets around. Used the rest on my bathroom mats and they work just as well. A real game changer, I no longer have to constantly adjust my rugs.
These are fantastic. They keep the rug in place just as described, and even my robot vacuum has no issues with the rug now. I've bought more for other rugs in my house.
Can't believe how well these work. I needed something other than tape for my rug, and these are perfect. Easy to apply and the rug doesn't move at all.
Easy to apply and they keep my rug in place, even with a kid running around. I suggest alternating the direction of the grippers for better hold.
I was skeptical at first but gave these a try. They hold the rugs perfectly still! I'm ordering more for my other rugs. Totally worth the investment.
These grippers are easy to apply and work perfectly. My entry rug hasn’t slipped once since I applied them. It gets a lot of traffic, so I hope they last. Would definitely recommend.
I have a bathroom rug in my bedroom (it’s super comfy, don’t judge), and it used to slide on the wood floor. With these pads, it stays right where I want it. Simple and effective, so grateful for this product.
I've tried various products for my runners and area rugs, but nothing worked until these. They've kept my runner’s corners down and the large area rug in place, even with a playful lab. Definitely worth it.
These are great for my lightweight kitchen rugs. Haven’t washed them yet, but so far, they're performing well. Haven’t tried on heavier rugs but confident they’ll work just as well.
Got these for my daughter whose rug was always sliding. Once she applied them, the rug stayed put. She was so happy she asked for another set for her hallway rug.
Initially, I put them on wrong because I missed the directions. But once I figured out the sticky side goes on the rug, not the floor, they worked great to stop the rug from moving.
These rug pads are such a game changer. I was tired of constantly fixing the carpets moved by our dog and my husband. Now they stay in place and it’s one less thing to worry about. Already reordered more!
I have a rug by an exterior door that always moved. I tried other products but they didn’t work. With these grips, the rug finally stays put. Haven’t tried removing them yet, though.
I love that the adhesive is only on the rug side. These grippers are perfect – my hallway rugs used to move all over the place because of my cat. Now, they stay exactly where I put them, and they don’t damage my floors.
These grips are incredible! We're renters with wooden floors and have a playful dog. The rugs used to slide everywhere, but with these, they stay put. It's amazing how well they work without sticking to the floor.
I was doubtful about using these on a larger carpet, but they work wonders! My dogs used to send the rug flying, but not anymore. Just make sure the rug's back is clean before applying. So much cheaper and just as effective as those large non-slip pads.
These work great on my thin vinyl rug. My pets used to slide it around, but these grips hold it in place. They don’t seem to leave any marks on the floor, which is exactly what I wanted. Fingers crossed they're easy to remove too!
I used these on my bathroom mats which used to slide around and get stuck under the door. They work amazingly well. Great product, really keeps my carpets in place. Would definitely buy again.