SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This table has not only met but exceeded our expectations in every way, becoming an indispensable part of our home. Its generous size comfortably accommodates our large family, making it perfect for any occasion, from casual family meals to festive dinner parties. The sleek Scandinavian design adds a modern and sophisticated touch to our dining area, seamlessly blending with our existing decor while standing out as a statement piece. The quality of the materials used in this table is truly exceptional. The premium metal frame provides a solid and stable base, giving us confidence in its durability and longevity. At the same time, the chic wood finish on the tabletop is not only visually appealing but also practical, offering ease of maintenance and resistance to daily wear and tear. Every aspect of this table, from its aesthetic appeal to its functional design, has contributed to enhancing our dining experience. It has become the centerpiece of our gatherings, where we share meals, conversations, and laughter. Guests never fail to compliment its stunning design and the warm, inviting atmosphere it helps create.
I'm thrilled with this dining table. Its solid construction and luxurious design have transformed our dining area into a sophisticated space. The table is large enough to accommodate our extended family and friends, making it ideal for gatherings. Its modern look enhances the aesthetics of our home, blending seamlessly with our decor. The high-quality materials make it easy to clean and maintain, which is essential for our busy household. It's not just a piece of furniture; it's a multifunctional space that inspires creativity and good looking.
Purchasing this table was one of the best decisions we've made for our home. Its generous size is perfect for our dinner parties, and the premium metal construction gives it a solid, enduring presence. The wood-based panel finish adds a sophisticated touch that complements our home decor beautifully. It's not only a stunning piece of furniture but also incredibly practical, offering durability and ease of maintenance. The modern design has elevated our home's aesthetics, making every dining experience feel luxurious.
Completely enamored with this table. It’s the highlight of our dining room✨
A dream table, looks and feels luxurious!
Great for gatherings 👍
The arrival of this table has transformed our dining area into a hub of style and functionality. Its generous size fits our family and friends comfortably, while the premium build quality ensures it can handle daily use.
This dining table is truly a gem, blending seamlessly into our home with its modern design. It’s not just a table; it’s a statement piece that commands attention. With enough room to comfortably seat eight, it’s been perfect for our family gatherings and dinner parties. The premium metal construction gives it a solid feel, and the wood-based panel finish adds a sophisticated touch. It’s durable, easy to clean, and has transformed our dining experience.
This table’s blend of style and practicality is outstanding. It’s become a beloved part of our home.
Nothing to dislike here – the table is robust and offers great value for money.
Absolutely in love with this table! It's the star of our dining room. 🌟
Great table, solid and elegant. Just wish it was a bit lighter to move around. Four stars!
Our home’s aesthetic has been greatly enhanced by this table's modern Scandinavian design. It's not just about looks; the table is solid and durable, making it perfect for everyday use and special occasions. Plus, its large size means no one is left standing at gatherings.
Transformed our dining space, everyone loves it!
The moment we set up this table, our dining area was transformed. Its awesome design and solid build have made every meal feel special. It's spacious enough to fit our large family comfortably, and the premium materials used in its construction are apparent in its look and feel. The ease of maintenance is a huge plus for us, as spills and messes can be wiped away quickly. This table has not only enhanced the aesthetics of our home but also provided a durable surface for daily use and special occasions.
Simple assembly, solid construction, and a beautiful look. This table has it all.💖
Perfect for our home
Solid table, great design. The top is a bit prone to scratching, so be careful with sharp objects.
This table has been a game-changer for our dining area, providing ample space for gatherings and enhancing the room's aesthetics with its luxurious design. The premium materials used in its construction guarantee durability, while the chic wood finish adds a sophisticated touch. It’s not only a place to eat but also a piece of art that complements our home decor perfectly.
The quality of this table was a pleasant surprise. It’s made our dining room look so elegant.
The perfect size for family and friends, making every meal special. 🍽️❤️
From its multifunctional space that sparks creativity to its ease of maintenance, this table is a true gem. Its modern design and generous size have made our home styling and gatherings more inspired and enjoyable.
This dining table is almost perfect. It fits our family of eight comfortably and has a modern look we adore. The only downside was the assembly process, which was a bit tricky, but overall, it's a great addition to our home.
I was hesitant about buying a dining set online, but this one surpassed my expectations. The table’s design and the comfortable chairs have made our dining experiences more enjoyable. Everyone admires it!
Compliments keep coming with this beautiful table. Easy to set up and arrived in perfect condition.
Big enough for all our gatherings, and it looks amazing
Stunning and solid🌟
The table is a beautiful addition to our home, offering plenty of space for gatherings and a modern style we love. However, the assembly instructions were somewhat unclear, leading to a longer setup time. Still, it's a solid, attractive piece that we're happy to have.
I'm extremely pleased with this table. It’s not just its generous size that accommodates our big gatherings, but also its sturdy and sophisticated design that catches everyone’s eye. Constructed from premium materials, it stands as a solid and enduring piece in our dining room. The ease of maintenance is a blessing, keeping it looking new with minimal effort. Its luxurious design has not only transformed our dining area but also become a source of inspiration for our home styling, proving to be a multifunctional masterpiece.
Sturdy legs, easy assembly, and resilience against daily wear and tear make this table ideal for families.
Transforming our dining space into a sophisticated area, we adore it! 🏠✨
Love the table! It’s sturdy and stylish, though it took longer to assemble than expected. Four stars!
Our new dining table is the highlight of our home, offering a perfect blend of functionality and style. Its large dimensions make it ideal for family dinners and entertaining guests, while the solid construction ensures it can withstand daily use. The modern scandinavian design enhances our home's aesthetics, providing a luxurious space for dining and socializing. Its durability and ease of maintenance are just icing on the cake, making it a practical choice for our busy lifestyle.
Assembling this table was a breeze, and I'm in awe of its beauty. It’s transformed our dining space completely.
The quality and beauty of this table have left me speechless. It’s a fantastic addition to our dining area.
Adds beauty to our space
We're delighted with our new dining table, which effortlessly accommodates our large family and dinner guests. Its robust construction and elegant design have made it the centerpiece of our dining room. The table’s ease of maintenance is a significant plus, ensuring it continues to look great despite everyday spills and messes
I'm really pleased with this table's quality and design. It’s spacious, looks fantastic in our dining room, and seems durable. Nonetheless, it’s a great piece that has received many compliments from our guests.
Luxurious and comfy👍
This table has been a wonderful surprise. Its size, quality, and design have been perfect for our needs.
The table’s elegance and simplicity have won me over. It’s just perfect.
Solid and simply perfect - couldn’t ask for more! 👌
Nice table, good size, and easy to clean. Just wish the wood finish was more scratch-resistant.
We've been in awe of this table since it arrived. Its generous size is perfect for hosting large gatherings, and the wood finish brings a touch of elegance to our meals. Constructed from high-quality metal, it’s both sturdy and stylish, fitting perfectly with our modern decor. It’s not just about looks, though; the table is practical, easy to maintain, and has become the centerpiece of our dining room.
😍 Absolutely love this table!
This table is a gem – solid and functional. It's heavy, so you'll need a hand setting it up, but it’s worth the effort.
So sturdy and yet so stylish - it’s a win-win! 💪🎨
So sophisticated
Hosting has never been more enjoyable since we got this table. Its generous dimensions easily fit our group of eight, making gatherings a joy. The chic wood finish adds a touch of sophistication to our meals, and the sturdy metal construction ensures it will last for years.
Very happy with the purchase. The table is sturdy and looks great. It did take some effort to align the legs during assembly, but now it’s a fantastic centerpiece in our dining room.
This table assembles easily and stands strong. A great buy!