SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Right off the bat, this product is incredibly user-friendly, bolstered by an abundance of instructional videos for anyone requiring assistance. It offers a gentle, yet deep clean, leaving even the most sensitive skin areas satisfied. The addition of an LED display featuring a timer eliminates the need to manually monitor usage time. I often battle with blackheads and whiteheads, previously resorting to manual scrubbing to clear these from my enlarged pores. However, this device utilizes vibrational technology to purify pores without causing the irritation associated with physical scrubbers. In summary, it's an excellent, affordable addition to any skincare collection.
I've completely fallen for this sonic skin scrubber; it's transformed the appearance of my skin for the better. Initially, I needed to look up the functions of Ion + and Ion -, but once I understood their benefits, I was sold on the concept for skin enhancement. The sensation it provides during use is incredibly pleasant. The included facial scrubber is a bonus, and I plan to purchase another for my sister, who's equally impressed. Its design is convenient for handling, fitting perfectly in my grip without being too large or cumbersome. With its sleek, clean aesthetic, it effortlessly rests on its charging stand. Using it feels akin to receiving a soothing facial massage.
This product is a game-changer, far surpassing blackhead strips! With my above-average pore size around my nose leading to frequent clogs and blackheads, I've tried numerous solutions, but this has been the most effective by far. It's incredibly user-friendly, pain-free, quiet, and delivers excellent results. Plus, it's remarkably easy to maintain. Cool 🥰🥰🥰🥰
As time passes, I've noticed my skin becoming duller, wrinkles forming, and my pores enlarging and clogging more readily. Upon a recommendation and finding this device at an affordable price, I decided to give it a try. I'm optimistic it will address these concerns and enhance my skin's ability to absorb facial creams more effectively.
Embracing the role of my own skin care expert has been a joy with this deep cleansing scrubber. Its precision vibrating spatula effortlessly exfoliates dead skin cells, adapting perfectly to every contour of my face, making it simple to use across the nose, chin, and jawline. My initial use on a dry, clean face yielded impressive results. Subsequent uses, paired with a few minutes under a steamer (originally for sinus relief), elevated its efficacy, transforming it into an exceptional tool for eliminating blackheads and purifying pores. Its compact design is a perfect fit for my beauty cabinet, quick to charge and delivering stellar results across multiple uses. Now a pivotal part of my nightly routine, this device effectively peels away dirt, offering even better performance when used with a steamer.
The traditional method of using pore strips and a metal blackhead remover, much to my girlfriend's delight for the thorough clean it provided, was painfully less appealing to me. The discomfort was intense, often leaving me teary-eyed. However, the allure of a clean nose and the joy it brought her was undeniable. Thus, I opted for this electronic blackhead remover, attracted by its promise of less pain and greater efficiency. Now, my girlfriend can efficiently clear multiple blackheads at once from both our noses, sparing me the discomfort and allowing us both to appreciate the results.
That's cool. It works. The instruction manual is in English. You can do Pilling or ionophoresis with it. There are four programs. Guarantee free repair for six months. Super fast shipping, 9 days.
Item switches on, I'll charge before first use and hope it helps scrubbing dead skin cells.
Arrived earlier! It is very nice and works well, the instructions indicate how to prepare the skin and I like that, I tried it dry and with a wet face, dry I get out more than with a wet face, the plate is heated to 3 minutes and I don't know if it is normal or not or if it works like that, But that takes everything out takes everything out. It also has 4 modes and from what I understood one of the modes is so that your serum or what you put "penetrates" the skin, that mode I still do not taste it, but the machine is very cool.
After just a few uses, I could see a visible reduction in blackheads and blemishes. My skin feels so much smoother and cleaner now. I love how easy it is to use and how it enhances the effectiveness of my other skincare products.
It looks good material just need to try it
It's so worth having. It lifts impurities out of the skin very nicely.
I was skeptical at first, but this little tool has exceeded all my expectations. It effortlessly removes dead skin cells and unclogs pores, leaving my complexion looking brighter and more youthful. It’s become an essential part of my skincare routine.
This skincare device has been a total game-changer for me. It’s like having a mini spa in the comfort of my own home. The gentle vibrations feel incredibly soothing on my skin, and I've noticed a significant improvement in its texture and clarity since I started using it.
This device has helped me tackle those pesky clogged pores that I've struggled with for years
If you're serious about skincare, this is a must-have tool – it's truly transformed the way I care for my skin
I recommend the product. Fast shipping and delivery to Poland.
I've always struggled with large pores, but this device has helped minimize their appearance dramatically. It's gentle enough not to irritate my sensitive skin, yet powerful enough to deeply cleanse and exfoliate. My complexion looks smoother and more refined than ever before.
I've always struggled with large pores, but this device has helped minimize their appearance dramatically. It's gentle enough not to irritate my sensitive skin, yet powerful enough to deeply cleanse and exfoliate. My complexion looks smoother and more refined than ever before.
The product came in a crumpled package, but the machine is not damaged and works
This device is a total game-changer for anyone looking to improve their skin's appearance and texture. It's gentle yet effective, and I've noticed a significant reduction in breakouts and blackheads since I started using it. My complexion looks clearer and more radiant than ever.
came fast, all good
Does your job
Equal to the image super good
I've always had sensitive skin, so I was hesitant to try this device at first. However, I'm so glad I did! It's gentle enough not to irritate my skin, yet powerful enough to deeply cleanse and exfoliate. I've noticed a remarkable improvement in the overall health and appearance of my skin.
Corresponds to the description, very light and easy to use. At the moment I have only used the cleaning function and it goes very well. Thank you. Thank you.
Excellent, as the image and description, works excellent, a good purchase at a very low price
I've struggled with acne for years, but this device has truly been a game-changer for me. It's gentle yet effective, and I've noticed a significant reduction in breakouts since incorporating it into my routine. My skin looks clearer and more radiant than ever before.
Complete. I still don't taste it, but it looks good quality and you feel the slight vibration when you turn it on. It was delivered to Me in 22 days, before the estimated delivery date. Thank you!
I arrived very fast and it works super well
This little gadget has transformed my skincare routine, leaving my face feeling incredibly refreshed and renewed
I've noticed fewer breakouts and a more even skin tone since adding this to my routine
Its simplicity and effectiveness are most notable right after a shower when my pores are more receptive, enhancing the absorption of my skincare products.
It's like giving your face a mini spa vacation – the vibrations feel amazing and the results are undeniable
I love how versatile this device is – I can use it on my face, neck, and even my body. It's like getting a professional spa treatment from head to toe. I've noticed smoother, softer skin all over since I started using it.
I've struggled with uneven skin tone and texture for years, but this device has truly transformed my complexion. It's gentle yet effective, and I've noticed a significant improvement in the overall clarity and smoothness of my skin. I feel so much more confident going makeup-free now.
I've noticed a visible difference in the texture and appearance of my skin since incorporating this into my routine
This device has become my go-to for achieving that deep cleanse feeling without any harsh scrubbing
Today marks the day I received and first tested this device, and even from a brief session, I observed it efficiently removing dead skin and oil from my face. For those in search of a cost-effective skin scrubber that delivers results, this product is a worthy investment, potentially saving money on spa visits.
Say goodbye to stubborn blackheads and hello to radiant, clear skin with this amazing tool
It's gentle yet effective, making it perfect for those with sensitive skin like mine
I've recommended this to all my friends – it's a game-changer for achieving healthier-looking skin
As someone with oily skin, I've struggled to find products that effectively control excess oil without stripping my skin. This device strikes the perfect balance – it removes oil and impurities without leaving my skin feeling dry or tight. My complexion looks clearer and more balanced.
This device bears a striking resemblance to the one used during professional facials, which I absolutely adore. Its variety of settings, combined with its compact design, are highly appealing. The included stand, as depicted in the image, is a convenient addition, allowing it to rest easily on the bathroom counter without the hassle of storing it away after each use. It's particularly effective at extracting persistent blackheads and removing dirt from my pores.
Embarking on my first experience with a home-use facial spatula, I'm impressed by its performance thus far. Utilizing it is quite enjoyable, especially with the vibration feature that aids in blackhead removal. It offers multiple settings tailored to different skincare goals, such as lifting, firming, and deep cleansing, all at a great value for its power.
I'm thoroughly enamored with this tool! After trying all its settings, I'm convinced of its benefits. As a regular at facial spas, where I easily spend over $100 per visit, this device presents a cost-effective and efficient alternative. It's not only enjoyable to use but I've also noticed a significant improvement in my skin's condition. The ion- feature provides a gentle zapping sensation that's surprisingly beneficial.
This device is effective; experimenting with its various modes revealed its capability to diminish whiteheads, leaving my skin visibly cleaner.
This device has become my go-to solution for achieving a deep cleanse without harsh scrubbing. It effortlessly removes dirt, oil, and dead skin cells, leaving my face feeling incredibly smooth and refreshed. It's so satisfying to see all the gunk it removes from my pores!
Having recently purchased it, I'm not yet able to comment on its long-term efficacy, but I'm impressed with how straightforward it is to set up and its pleasant feel on the skin.
My makeup goes on smoother and my skincare products absorb better after using this
I love how easy it is to use, and the results speak for themselves – glowing skin every time
Investing in this was one of the best decisions I've made for my skincare – my complexion has never been clearer