SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ever since I first unboxed this drone, my weekends have undergone a complete transformation, turning into a series of adventurous explorations that have redefined my leisure time. The drone's capability to capture stunning 4K UHD video has been a game-changer, allowing me to document my travels and adventures with a level of clarity and precision that rivals that of professional-grade equipment. The images and videos I've been able to capture are so vivid and detailed; they bring my memories to life in a way I never thought possible. One feature that particularly stands out is the drone's ingeniously foldable design. This aspect alone has significantly enhanced its portability, making it exceptionally easy to pack and carry on all my excursions, whether I'm heading to a local park or embarking on a more extended journey into the wilderness. The convenience of having a high-quality drone that fits so seamlessly into my travel gear cannot be overstated. Adding to this, the advanced obstacle avoidance system instills a great deal of confidence in me whenever I operate the drone. It adeptly navigates through complex terrains, skillfully avoiding obstacles, which ensures the drone's safety and integrity during flights. This feature is particularly invaluable as it allows me to focus more on capturing the beauty around me and less on maneuvering the drone. The drone has effectively become more than just a piece of technology; it's my steadfast travel companion. It captures memories from unique and breathtaking perspectives, turning ordinary scenes into extraordinary snapshots of life. Moreover, the extended flight time is a noteworthy advantage. It grants me prolonged sessions of exploration and photography, liberating me from the frequent interruptions for recharging. This drone embodies the essence of adventure and the art of photography, making every outing an opportunity for discovery and creativity. It's not merely a product; it's a portal to a world seen from above, offering fresh vistas and viewpoints that enrich my experiences and memories.
I've been a drone enthusiast for years, but this model has truly redefined my flying experience. The combination of 8K HD camera options and the brushless motor technology delivers performance and quality that I hadn't experienced before. Capturing crystal-clear images from high above, coupled with the tranquility of a quiet flight, makes each session an absolute delight. The 1000 meters remote distance is just the cherry on top, offering the freedom to explore vast landscapes without losing control. It's not merely about flying a drone; it's about the seamless blend of technology and artistry, allowing me to push the boundaries of my creative vision. Whether it's a serene sunset or the rugged beauty of a mountain range, this drone captures it all with an elegance that's simply captivating.
As a parent, finding activities that are both educational and engaging for my children can be a challenge. This drone has been a remarkable addition to our family outings. Its user-friendly design means that my kids, ranging from 12 to 17, can all get involved and learn to fly it with ease. The safety features, like the advanced obstacle avoidance system, keep my worries at bay while they navigate and explore. Watching them collaborate and plan their flights has been an unexpected joy, fostering a sense of teamwork and responsibility. The 25-minute extended flight time ensures they can fully immerse themselves in the experience without frequent interruptions. It's more than just a drone; it's a tool for learning, creativity, and family bonding.
The option to upgrade to an 8K HD camera is something I highly recommend. The level of detail and clarity in the footage I've captured is simply astounding. It's like seeing the world through a whole new lens, revealing nuances and beauty I hadn't noticed before.
Its ready-to-go, fully assembled nature is a huge plus. Being able to fly right out of the box without any complicated setup is a testament to its user-friendly design.
Flies like a charm!
Amazing range, I can explore so far away
The user-friendly design of this drone is commendable. It makes flying accessible to beginners and enjoyable for more experienced users, striking a perfect balance.
Love the brushless motor for its quiet flights, and the 1000 meters range is fantastic. A slight drawback is the size when folded; it's compact but not as small as I hoped.
8K option is a dream for my photography
Took it on a hike, and the foldable design was a lifesaver. 🌄 Easy to pack and go!
The inclusion of three batteries is a thoughtful touch, extending the fun and exploration significantly. It's a feature that underscores the drone's design with the user's experience in mind.
This drone's foldable design has made it my go-to travel companion. Whether it's a trip to the mountains or a family beach day, I can always count on it for amazing vacation shots.
This drone is not just a gadget; it's an extension of my creative vision. The 4K UHD, coupled with the option for 8K HD, allows me to capture the world in astonishing detail and clarity. The ready-to-go, fully assembled feature meant I could start my adventure right out of the box, without any complicated setup. Suitable for ages 12 and up, it's a hit with my entire family, from my tech-savvy nephew to my curious parents.
Impressive remote range
The 4K video quality is unreal! Every flight feels like a movie scene.
Absolutely thrilled with my purchase! The 4K UHD video capture is breathtaking, making my aerial photography look like something out of a magazine. Easy to carry thanks to its foldable design.
Bought this for my teenage son, and he's been outdoors more than ever. The 25-minute extended flight time means he can explore our local park in great detail. So happy to see him engaged and learning.
The remote distance is impressive. Explored places I couldn't reach on foot! 🏞️🎮
The drone's foldable design is a hit! Just wish it came in more color options.
From unboxing to the first flight, the experience was seamless. The stunning 4K UHD video capture brings out the best in my aerial photography, making every frame worthy of a gallery. The drone's advanced obstacle avoidance system adds a layer of safety that's much appreciated, especially in dense areas. With extended flight time, I can take my time to get the perfect shot without rushing.
The ease of use of this drone is just phenomenal. As a beginner, I appreciated the intuitive controls and the ready-to-go setup. I was capturing breathtaking aerial footage in no time.
Foldable and lightweight, perfect for my hiking trips! 🌲
Super portable design
The drone's 25-minute flight time is great for extended sessions, but I found the battery recharge time a bit longer than I'd prefer. Still, it's a reliable drone with excellent video capabilities.
The stunning 4K UHD video capture of this drone has completely transformed my approach to aerial photography. Every image and video comes out with such clarity and detail, it feels like I'm viewing the world from a completely new perspective. It's an essential tool for anyone serious about capturing high-quality aerial footage.
The remote distance on this drone is just astounding. I can explore areas I never thought possible from the ground. It's opened up a whole new world of photography for me.
Long-lasting flight fun
In the realm of technology and gadgets, it's rare to find a product that exceeds expectations on multiple fronts. This drone has been a revelation in terms of performance, ease of use, and the sheer quality of content it can produce. The 4K UHD video capture, combined with the option for 8K HD, means that every detail, every nuance of the landscape below is rendered with stunning clarity. But what truly sets it apart is the advanced obstacle avoidance system, providing peace of mind that the drone can navigate safely, even in the most challenging environments. The extended flight time is a boon for enthusiasts like myself who crave longer, uninterrupted flights. The brushless motor's efficiency and the impressive 1000 meters remote distance offer a level of control and freedom that's simply unparalleled. This isn't just a drone; it's a gateway to viewing the world from a new, breathtaking perspective.😍
Easy to fly and the video quality is superb. A tad heavy, though, impacting portability slightly.
The brushless motor is a standout feature, providing efficient and quiet flights every time. This is especially noticeable when I'm flying in tranquil settings and want to minimize disruption. The drone's performance is consistently smooth and reliable, thanks to this advanced motor technology.
Ready-to-go out of the box, it's been non-stop adventure. Highly recommend!
Absolutely love it! The 4K videos are stunning!🌟
The 1000 meters remote distance is incredible, offering expansive control that lets me explore far and wide, capturing breathtaking views from a distance with ease and confidence.
The advanced obstacle avoidance system has completely transformed my flying experience. It provides peace of mind, knowing that my drone can safely navigate through complex environments, making each flight worry-free.
As a beginner in drone flying, the user-friendly design of this model made the learning curve enjoyable rather than daunting. The drone's advanced features, like the extended flight time and the advanced obstacle avoidance system, provide a safety net that encourages experimentation. Whether I'm capturing the quiet beauty of a sunrise or the bustling life of my city from above, this drone has become my go-to tool for storytelling.
👫 Perfect for all ages, my whole family enjoys it
What sets this drone apart for me is its foldable design. It's incredibly easy to transport and store, making it the perfect companion for all my travels. Whether I'm heading to the beach or the mountains, I can always count on this drone to capture the beauty of my surroundings in breathtaking detail.
This drone has a lot going for it: stunning video quality, a sleek foldable design, and an advanced obstacle avoidance system. However, I find the remote control a bit less intuitive than I'd like, which takes a bit away from the otherwise seamless experience.
This drone's obstacle avoidance is a game-changer! Feels super safe to fly. 🛡️
As an amateur photographer, this drone has elevated my projects to new heights, literally! The clarity of the 8K HD camera option is unmatched. Highly recommend for anyone looking to enhance their photo and video work.
This drone's foldable design is a true mark of convenience. It fits in my backpack effortlessly, making it the perfect companion for all my outdoor adventures without adding bulk.
Captures my adventures beautifully, every time! 🏞️
Really enjoying the drone, especially the 4K UHD video quality. However, I wish the battery life was a bit longer, even though the 25-minute flight time is decent.
Extended flight time = more fun!
Transitioning from traditional photography to incorporating aerial shots into my portfolio was a leap I had been hesitant to take. However, this drone made that transition not just smooth but truly exhilarating. The clarity and precision of the 8K HD camera have opened new horizons in how I approach my projects. Whether it's capturing the intricate patterns of a landscape or the dynamic energy of a cityscape, the images are always breathtaking. The brushless motor ensures each flight is not only efficient but remarkably serene, allowing me to focus on the creative aspect without any distractions. The foldable design and easy portability mean I no longer have to choose between convenience and quality. This drone has not only enhanced my work but has reinvigorated my passion for photography.
The brushless motor is a standout feature, offering not only quiet operation but also enhanced efficiency. This makes flying in serene environments more enjoyable, without any disturbance.
User-friendly even for us newbies! Got it up and flying in no time. 🎮✨
The foldable design of this drone has been a revelation for someone like me who's always on the move. It fits perfectly in my backpack, ready for an adventure at a moment's notice. The brushless motor ensures a quiet flight, which is great for not disturbing the tranquility of nature spots I often explore.
This drone offers a lot, especially with the stunning video capture and extended remote distance. However, I wish the material felt a bit more durable. It's held up well so far, but I'm cautious about potential long-term wear and tear.
As someone who was new to drone flying, I found the user-friendly design of this drone to be incredibly welcoming. It didn't take long for me to get comfortable with the controls, and soon I was flying with confidence. It's the perfect drone for beginners looking to get into aerial photography.
Top-notch video capture.
The option for 8K HD camera quality is astonishing. It elevates aerial photography to professional levels, capturing every minute detail with extraordinary clarity and vibrance.
Its performance for both photos and videos is top-tier. A must-have for any drone enthusiast
Beginner-friendly controls👍
The versatility of this drone has truly impressed me. Its foldable design means I can take it anywhere, from city parks to remote hiking trails. The brushless motor's efficiency is evident in every quiet, smooth flight, allowing me to focus on capturing the beauty below. The 1000 meters remote distance is more than ample for my adventurous spirit, and the 25-minute extended flight time means I can savor each moment in the air. This drone has not just met but exceeded my expectations in every aspect.
Extended flight time means more fun and less charging. Absolutely love it!
My daughter, who's always been curious about drones, found this one to be extremely user-friendly. She's been able to fly it with ease and loves the high-quality photos and videos she can capture.
I've been particularly impressed with the advanced obstacle avoidance system. It navigates seamlessly around any potential hazards, making each flight smooth and stress-free. This feature alone has given me the confidence to fly in more complex environments, knowing that my drone is equipped to handle it.
Great drone, but the learning curve was steeper than expected. Still, the 4K video is impressive.
The fact that this drone is ready-to-go right out of the box is a huge plus for me. There's no complicated setup or lengthy assembly required, which means I can start flying and capturing amazing footage in no time. It's user-friendly and perfect for both beginners and experienced flyers.
Stellar 4K clarity
Love flying this! 🚁 The camera quality is top-notch and setup was a breeze.
The brushless motor is a game-changer – so quiet and efficient. Flying this drone is a peaceful experience, unlike any other I've had. Plus, the 1000 meters remote distance is incredible for expansive shots.