SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Totally in love with my new foot and calf massager. It's great at giving foot massages and has this air compression feature for the calves that just beats out other models in the same price range. There are three massage types to choose from, and I usually go for the basic one on a 15-minute auto setting. It folds up into this neat ottoman beside my sofa, which is way more aesthetically pleasing than other bulky options. It is a bit heavy, so not the easiest to move around, but the massage quality is unbeatable. There's a bit of noise, but nothing too disruptive. My husband's a fan too, but it might not fit if you have larger feet. Sliding your feet in is necessary, so it might be a challenge if bending is difficult for you.
The newer model I got has been perfect. The closed option is great for saving space, and it even serves as a decent footrest. The massage action, especially the compression, is what I love the most. While the heating element is mild, it's sufficient for most. Having a second AC adapter would make it easier to move around, but that's a minor issue for the benefit it provides.
Can't get enough of this massager. It's the perfect way to relax after playing sports. Every setting is spot on, especially the heat. Looking forward to using it is an understatement.
Absolutely thrilled with this purchase! It may be on the pricier side, but the quality and functionality are unmatched. It's been a fantastic addition to our home, doubling as a cute ottoman my kids love. The massage experience is unparalleled to any I've had with previous foot massagers. The three different modes offer variety, but even just the basic mode has been incredibly satisfying. Reminds me of the premium massagers I've tried at airports. It's sturdy, looks great, and the fact that it can serve as an ottoman just seals the deal for me. Don't hesitate, this is the one you want.
This has been a godsend for my restless leg syndrome. Truly a game-changer.
Remember, this is a machine, so it's not going to replicate a human massage perfectly. But after a tough leg day, this thing is a lifesaver. It's straightforward to use, especially if you glance at the instructions first. While the calf pressure wasn't as intense as I'd hoped due to my thin legs, the foot massage part is excellent. You can adjust the intensity to your liking, and lying down while using it hasn't been an issue for me.
This massager is phenomenal. It cleverly doubles as a footstool, meaning it's not just another large appliance taking up space. Was expecting a remote but didn't get one, and the buttons can be a bit confusing. However, the auto mode is a lifesaver if you're not into fiddling with settings.
I was so stingy a massager! I'm talking about your life! And in the new village, the holy man, the dovgo Halo (for I was minting) did not take a day by day. It came to the shelter. Good Goods, Good Goods, good, home for the same massage😁Recommend
Spent days reviewing leg massagers and settled on this one - so glad I did. It lives up to its description, making my feet and legs feel rejuvenated. Bought it for my husband who suffers from restless leg syndrome, neuropathy, and poor circulation, and he's been using it 2-3 times a day with noticeable improvement. The air compression and roller pressure are perfectly relaxing. A remote would make it easier to use for those under 6 feet tall, as reaching for controls can be a stretch. The design is space-saving too, which is a huge plus. Would buy again without hesitation.
Absolutely worth every penny, gets daily use and performs incredibly.
Fantastic product for an excellent price.
Can't praise this unit enough! It's been a huge help for my circulation and relieving RA symptoms. The multiple settings, including heat, provide a lot of flexibility. I find myself using it for back-to-back sessions because it's just that good. The calf compression hits just the right spot. The lack of a remote isn't a big deal since adjustments are straightforward. It's sturdy, doubles as a footstool, and fits perfectly into my daily routine for managing leg and foot discomfort.
Having a foot massager is a game changer for me since my husband isn't always available to give foot massages, and it's not the same doing it myself. This massager gives him a break. It took a bit of adjusting to get used to the intensity of the massagers on my feet, but I found that lifting my feet a bit makes it more comfortable. The compression feels like a warm hug around my calves, and the strong vibration is a plus. The heat feature is especially nice in cold mornings. Love that it can be disguised as an ottoman when not in use.
Fits my dad's size 15 feet without issues, which was a pleasant surprise! The leg part could be a bit taller, but it still does a great job. The cord length is just right, and I love that it can fold down into a lid, making it a neat ottoman. My parents and I are all fans of this massager. The adjustable settings are a nice touch, and even though we're in Hawaii and don't need the heat option much, it's a great feature. Of all the foot massagers I've tried, this one's the biggest but also the best at what it does.
Chose the newer model SL-K68 for its "closed" feature, which helps save space. At 6' tall, it's a tad low for me, but the massage and compression it offers are unbeatable. The heat feature is mild but pleasant.
This delivers a strong, noticeable massage. The rollers hit just the right spots on your feet, and the overall pressure is great. Playing around with the modes to find the best settings for heat and air pressure has been interesting.
Wished for this during lockdown! While it's not quite the same as a manual massage, it does a decent job. The settings are easy to navigate, and the 20-minute timer lets me truly relax. Despite its size, it fits well in my small apartment.
Definitely worth it, very comfortable.
Got this for my wife, and she's been loving it to the point of dozing off while using it frequently.
Completely satisfied with this purchase. The massage and compression it offers are top-notch.
Just combined this with my Snailax Shiatsu Pad and couldn't be happier. The foot rollers and leg compression have been great after a day on the bike.
It's fantastic.
Really like how it folds up, making it super convenient.
Appreciating the adjustable pressure. It's a lifesaver for sore feet!
My husband surprised me with this massager, and it's been a godsend for my plantar fasciitis and foot swelling from long hours on my feet. The pressure is just right, and the calf massage feels good without being too tight. Wish it had more advanced settings and came with a remote for those of us who are older or taller.
Does its job well, though I expected a few more bells and whistles for the price. It's quiet, which is a plus.
This replaced an ancient calf massager and fits perfectly with my needs, especially in a tight space. Works great as an ottoman too. A remote would've made it even better, but setting it up before sliding your feet in does the trick.
Big fan of this product, use it all the time. Plus, it's super easy to store away and doubles as a footrest or ottoman.
It's alright, though I wish it came with more features. Just so you know, there's no remote included. I got it for my arched feet, and it does relieve some discomfort. However, I find myself having to pause and reposition my feet to hit the right spots. Despite this, I still think it was a worthwhile purchase.
Absolutely love this foot massager! It's the best one I've used, and I've tried a few other popular ones for comparison. The deep massage it provides is exactly what I needed. The calf massage feature is just a bonus. The best part is its dual function as an ottoman when not in use, so it doesn't just sit there taking up space. It blends in perfectly and is super functional. A solid 10/10 from me.
This gadget is pretty neat for its compact size. Just a heads up, you might want to grab the remote version. I missed out on that and kinda regret it. It's not exactly designed for smaller feet, but that wasn't an issue for me. The simplicity of its design and operation hit the mark for what I needed. For its price, it does a solid job of kneading and compressing. If you're after a gadget with tons of customization, this might not be for you since it's got just three modes. But honestly, all of them do a great job. It's got a sleek look too. Definitely a good pick for your first foot massager. Felt it was a bargain for the quality and the one-year warranty gives that extra bit of assurance. Highly recommend for anyone needing a simple, effective massage after long days on your feet.
It’s nice but could use more features for the price. The basic massages are fine, but I wish there were more options.
This is the best foot and leg massager I've owned. It's especially great for recovery days after a heavy workout.
Gave this as a gift to my dad, and he's been using it daily. He says it's helped with his foot and leg pain a lot.
It's an all-in-one solution for tired legs and feet. I like that I can just tuck it away when I’m done using it.
Perfect for relaxing after work. The massage and compression feel heavenly, and the heat is just right for me.
My wife and I fight over who gets to use it first. It's that good
This thing is pretty cool! It folds up so it doesn’t clutter the living room, and the massage gets deep into the foot muscles.
For the price, I was expecting a bit more. It's a decent massager but lacks the deeper massage I was hoping for.
It's compact and doesn't take up much space, which I appreciate. The massage is good, though I do have to adjust my feet to hit the right spots.
This massager has been a fantastic addition to our household. Everyone from my teenage son to my husband uses it regularly.
Not bad, but not great. It massages and compresses, yet I find myself wanting more options to customize the intensity.
Great after a day on my feet. The compression and kneading make my feet feel rejuvenated. Plus, it looks great in my living room.
It’s okay. The massage is nice but sometimes it feels like it's not enough, especially on the calves. The heat doesn't get as warm as I'd like.
A lifesaver for anyone with foot pain! I use it every night and it helps me sleep better. The heat feature is a nice bonus.
The design is sleek and it doubles as a stylish ottoman. The massage is decent, but I expected more intensity from the rollers.
Bought this for my mom who suffers from leg cramps, and she's been raving about it ever since. She finds the heat function particularly soothing.
Good value for the money. It massages pretty well, though I wish the calf section was a bit more aggressive. Easy to store away when not in use.
Absolutely love it! This massager is a game-changer for my aching feet and calves after long runs. It's like having a personal masseuse at home.