SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These sunglasses are absolutely stunning! I bought them for my wife as a surprise gift and she was over the moon. They have this luxurious feel to them, not just in terms of looks but also when you hold them. The oversized design offers great coverage from the sun while adding an element of mystery to her look. Definitely worth every penny!
Over the years, I've had the pleasure of owning a myriad of sunglasses, each with their own unique style and flair. However, none have managed to attract as many compliments and admiring glances as this particular pair has. From friends to strangers on the street, everyone seems drawn to them - a testament not just to their aesthetic appeal but also their undeniable quality 👍 But these sunglasses are far more than just a fashion accessory; they're an essential item for anyone who values both style and practicality. They offer unparalleled comfort that makes wearing them for extended periods an absolute breeze. Whether you're driving down sun-drenched roads or lounging by the beach on a bright summer day, these glasses never feel heavy or uncomfortable. Moreover, they provide excellent UV protection which is critical in safeguarding your eyes from harmful rays. The lenses are specifically designed to filter out damaging ultraviolet light while allowing you to see clearly without any distortion or glare. This combination of comfort and safety means you can wear them all day long without worrying about eye strain or damage. The craftsmanship behind these sunglasses is evident in every detail - from the sturdy frames that promise durability even with regular use, to the sleek design that exudes sophistication and elegance. In conclusion, if you're someone who appreciates high-quality accessories with stylish designs then this pair of sunglasses is definitely one worth considering! Not only do they deliver in terms of aesthetics but also when it comes to comfortability and protection against UV rays – truly making them a must-have item for anyone who values both style and quality.
Lovely! 👌
I love these shades give me that celebrity vibe every time I put them on 😎 They're super stylish go with almost everything in my wardrobe. What's more, they offer excellent protection against UV rays which is a big plus for me as I spend quite a bit of time outdoors.
Stylish, comfortable and perfect for sunny days!
Bought these for myself after seeing similar ones at a high-end boutique but didn't want to spend that much. These did not disappoint! They're chic, comfortable, and provide great sun protection without compromising visibility. Absolutely recommend if you're looking for something fashionable yet functional!
❤️❤️
The moment I saw these glasses online, I knew they were exactly what I needed for our upcoming vacation 🌴 And boy did they deliver! Their large size provided ample shade from tropical sun while boosting my beachside fashion game 💯
Fashion sunglasses with excellent UV protection.
👏 Wow! Talk about making a statement! These sunglasses are bold, beautiful and add the perfect touch of glamor to any outfit. Not only do they protect your eyes from harsh sunlight but their oversized style makes sure you stand out in any crowd.
Luxury feel without the luxury price tag.
Elevates any outfit instantly - a must-have accessory!
I'm impressed by how well-made these glasses are given their affordable price tag 🤩 Their frames feel sturdy yet lightweight so they don't weigh down on your nose or ears even after prolonged use. Plus their lenses don’t scratch easily – testament to their quality construction!
Makes me feel like a celebrity every time I wear them 😎