SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
🌞💕 My experience with these sunnies has been nothing short of delightful; they are indeed everything I could've hoped for and more From the moment I laid my eyes on them, their design caught my attention. The style is not only modern but also carries a timeless appeal that adds an effortless charm to any look. The amazing functionality of these sunglasses cannot be overstated. They do an excellent job in protecting my eyes from harmful UV rays, which is a crucial factor considering the importance of eye health. It's clear that while designing these glasses, both fashion and function were kept in mind. But what truly sets these sunnies apart is how they effortlessly add a touch of glamour to any outfit I wear. Be it a casual day out or an upscale event, slipping on these glasses instantly elevates my style quotient. They're such versatile accessories that blend seamlessly with various outfits and occasions. In addition to all their aesthetic benefits, comfort was another pleasant surprise offered by these sunglasses. Often times with eyewear, there can be issues like pinching at the temples or discomfort around the nose bridge - but none of those problems exist here! These sunnies are so comfortable; sometimes I forget I'm even wearing them! Lastly, let me not forget to mention how affordable they are. Given their high quality and stylish design, one might expect a hefty price tag attached to them. But no! These glasses offer great value for money making them accessible for everyone who wants fashionable yet functional eyewear. To conclude this review: if you're looking for stylish and affordable eyewear that does not compromise on comfort or protection against UV rays then look no further than these perfect sunnies! Highly recommended without any reservations whatsoever.
I must say these are some of the finest shades I've ever owned. The retro aesthetic gives off an air of sophistication while still being fun and trendy - it’s like stepping into a time machine back to when everything felt carefree yet classy. Furthermore, despite their delicate appearance, these glasses are quite durable which is always a bonus in my book because let's face it — nobody likes flimsy accessories that break easily. All in all: great value for money!
I'm absolutely in love with these round sunglasses! They have a retro flair that's both timeless and modern at the same. The moment I saw them, I was drawn to their captivating design which effortlessly adds an element of chicness to any outfit. What sets them apart is how they blend seamlessly with my wardrobe, whether it's casual or dressy. Plus, they're not just about style they also protect my eyes from harmful UV rays - a crucial factor for me as eye health should never be compromised. And comfort? Top-notch! No pinching or discomfort whatsoever. To top it all off, they're so affordable without compromising quality - truly a great find! ⭐⭐⭐⭐⭐
These sunglasses are the epitome of retro chic! They add a touch of glamour to any outfit and protect my eyes from UV rays. A win-win!
Perfect!
These shades are hands down some of the best ones I've owned till date! They exude an air of elegance with their classic retro look while keeping things fun and trendy – like stepping into a classy yet carefree era every time I put them on 🕶️ . Despite their delicate appearance, durability isn’t compromised making them perfect for everyday use because who wants fragile accessories anyway? All said and done: amazing value for money!
I'm in love with these sunnies!
The perfect blend of fashion and function – protects against sunlight while elevating your style game. These glasses are a must-have addition to anyone’s wardrobe.
Affordable luxury at its best - high quality, stylish design, comfortable fit...these sunnies tick all the boxes for me!
These round sunglasses have quickly become my favorite accessory! They ooze sophistication without compromising on comfort or eye protection.
beautiful
These sunglasses are a perfect blend of vintage charm and modern style. They uplift any outfit and provide excellent UV protection. A must-have accessory!
A great pair of glasses that not only stylish but also protect from sunlight effectively.
cool
The ideal mix of function and fashion.
Fell head over heels for this pair's classic allure coupled with a trendy twist; it feels like stepping into another era each time I wear them.