SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
🌟 I am absolutely delighted to share my thoughts on this enchanting garden lamp. This charming piece of decor has not only brought an immense amount of joy but also added a whimsical touch to my outdoor space, making it more lively and inviting than ever before. But what truly sets this garden lamp apart is not just its aesthetic appeal. It's worth noting that this unique piece is eco-friendly - a feature that I deeply appreciate. The design incorporates solar power technology, enabling the lamp to charge itself throughout the day under sunlight. This eliminates any need for unsightly wires crisscrossing across my yard or even the inconvenience of constantly changing batteries; both aspects which can be quite bothersome in other similar products. As evening falls and dusk begins to paint the sky with shades of twilight, this beautiful peacock-shaped lamp comes alive! The lights integrated into its design are incredibly vibrant and bright - they illuminate every nook and corner of my backyard with their radiant glow. Every evening becomes magical as these lights transform my ordinary backyard into an ethereal wonderland right out from some fairy tale book! The way these lights mingle with shadows creating fascinating patterns around them leaves me spellbound every time without fail. Their warm yet bright light creates such a soothing ambiance perfect for quiet evenings spent outdoors savoring nature's beauty or hosting intimate gatherings under starlit skies. This garden lamp offers such a delightful blend of beauty and convenience while being considerate towards our environment too – something we all should strive for today. So if you're looking for something to add charm, functionality, and sustainability to your outdoor spaces then look no further than this captivating peacock-shaped solar-powered garden lamp!
This delightful garden lamp is not only stunning but also environmentally friendly. The detail of the peacock design is impressive, and the glow at night is absolutely magical.
Love it.
🌞This peacock lamp has exceeded my expectations. It's not only a beautiful addition to my garden but also an eco-friendly one. The lights are bright and vibrant, illuminating my backyard in the most enchanting way every evening when the sun goes down. I love it charges itself during the day without needing any wires or batteries - so convenient! Plus, it's super easy to install too. Definitely adds a touch of elegance and whimsy to our outdoor space.
I adore this lamp. The fact that it's self-charging makes life easier while adding ethereal beauty each nightfall 🌙
I'm utterly charmed by this delightful peacock lamp for gardens! As an avid birdwatcher, I find its design incredibly detailed and realistic; it really does look like a majestic peacock strutting about amidst the flowers 🦚 . And let me tell you about nighttime – that’s when this piece truly comes alive with its radiant LED display powered entirely by solar energy (talk about being green!). It’s been a conversation starter at many of our summer barbecues already!
A perfect blend of elegance and practicality- This wonderful piece has added so much character to our yard while being kind on our electricity bill!
nice design
Our family is totally smitten with this unique garden lamp shaped like a dazzling peacock. Its intricate details have made it quite the showstopper among our collection of outdoor decor items. What sets it apart though is its solar-powered feature - we don't have to worry about changing batteries or high electricity bills! Once night falls, those lights create such an ethereal atmosphere...it feels like stepping into another world altogether 😍 A must-have for anyone looking to spruce up their garden aesthetics while staying environmentally conscious!
This majestic bird-shaped light has made my backyard feel like a fairytale setting every evening with its radiant illumination. And it’s powered by sunlight – how amazing is that?
looks cool