SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Peeling sweet potatoes can be a hassle due to their uneven surface. I used to peel 10-20 a week for my dog's food and was getting carpal tunnel syndrome from my old peeler. So, I took a chance on this new one. The blade's shape really contributes to its efficiency. It works incredibly well and gets used almost daily. I highly recommend it.
After much searching and trying different peelers, I finally found this one that works wonders. It's sharp, comfortable to hold due to its spongy texture, and the right size for leverage, yet not too big for my small hands. The bright orange color is not only fun but also makes it easy to find. It adjusts well to peeling both thin and thick layers.
This is an excellent peeler, sharp and suitable for both right and left-handed use. My husband, who is left-handed, and I, who am right-handed, can both use it, eliminating the need for two separate peelers. It does an excellent job and I would buy it again.
This style of peeler is the best I've used. I've always had trouble with peelers clinging to the peelings, possibly due to my wrist action. These peelers make the job much easier. I bought one for my daughter to take to her dorm, and I kept one; she gets to start her independent life with an easy-to-use tool.
I have two of these peelers in each of my homes. They are incredibly sharp, durable, and the blade works in both directions. The blade lasts long before needing sharpening and can be reversed, extending its life. I've used them for years, rarely needing replacements. I wouldn't choose any other brand.
We had a large family beef dinner and had to peel 15 lbs of carrots and 25 lbs of potatoes. This peeler is unmatched in its performance, even better than our previous one. We chose red for its visibility in the kitchen drawer. It's a fantastic deal for the price.
This peeler tops my list of kitchen tools! It's wonderfully easy to use, a boon for older people with its big handle, smooth movement, and sharp blades. No more tired arms from peeling – it's almost effortless.
This peeler is lightweight and very user-friendly. It works smoothly on various fruits and vegetables, giving clean results. Its lightness makes peeling much easier, and I'm glad I purchased it.
I find this peeler great for carrots and cucumbers but prefer another type for potatoes. However, it's sharp, has a good grip, and peels thin layers very effectively.
I bought a 2-pack of this peeler, keeping one for my camper. It's impressively sharp and peels smoothly, making it easy to work with carrots and potatoes. Highly recommended.
With over 50 years of cooking experience, I can confidently say this is the best peeler I've ever had. Its ergonomic design makes peeling potatoes and carrots a breeze.
This vegetable peeler is a fantastic replacement for my old one. It peels potatoes much faster and is easy to use. It's sharp, and even if it doesn't last for years, it's worth it.
Upgrading to this peeler was a great decision compared to my old generic one. It requires less effort and fits comfortably in my hand.
I use this peeler all the time. It feels great to hold and is extremely sharp. I didn't realize how dull my old peeler was and how much effort I was putting in until I got this one. It's definitely worth the investment.
Easy to hold and sharp. It does the job for large quantities of potatoes, carrots, and apples. Let the sharp tool do the work so you don't have to. Great for preparing various dishes for the deep freeze.
My daughter and I, both left-handed, struggled with our old peeler. I bought this one because of its high ratings and reasonable cost. It's a game changer, allowing me to peel potatoes 3-4 times faster.
This peeler makes peeling potatoes feel like running a warm knife through butter! It's worth every penny and wasn't expensive. I recommend buying one for everyone you know!
Finally, I found a peeler that works exceptionally well. I've bought many at various prices, but this one is a keeper. The blades are sharp and glide through peels effortlessly. I highly recommend this product.
This peeler does its job with ease. I always trust products from this company and never hesitate to buy them. Thank you for the great product.
These peelers are excellent. They cut smoothly, are sturdy, and easy to clean - just pop them into the dishwasher. Their performance is great.
It's a bit sad when getting excited over a new kitchen utensil, but this one is good. It makes peeling potatoes quick and is very sharp.
I love this peeler. Growing up using a small paring knife, this has made the job much easier and quicker.
I've tried several peelers, and this is the best. It's comfortable to hold and makes peeling potatoes, pears, apples, etc., effortless. Highly recommend.
The blade has the right angle and is sharp, including the tip for removing blemishes.
It peels potatoes much better than our old one. It does exactly what it's supposed to and is comfortable to hold. Very pleased with this purchase.
The grip is extremely comfortable and the sharp blades made peeling and canning fifty pounds of sweet potatoes easy. The price was reasonable too.
So far, this peeler has been fantastic, a worthy online purchase to replace a rusted metal one. It makes peeling faster and cleaner.
This peeler is the best I've ever used! It effectively peels everything, even tough sweet potatoes. It's very sharp, so be cautious - I nicked my thumb once.
Peeling potatoes has never been easier. I wish I had found this peeler sooner – it's made my life much easier.
I used to have an old-fashioned peeler which broke. This new one is much easier to use.
These peelers are nice and sharp, better quality than I expected. I got them just in time for Thanksgiving, making it easy for the teenagers to peel the potatoes.
I'm very happy right now! This peeler is easy to clean and makes peeling vegetables and fruits much simpler compared to the metal one I used before.
This is a great vegetable peeler with a protective cover over the blade. It's simple to use.
I gave these peelers as a gift, and my aunt was impressed with their sharpness and ease of use, outperforming her old ones.
It's hard to explain why, but this peeler is exceptional. It operates smoothly, is easy to handle, and cleans without hassle.
I had to repurchase this peeler after it was accidentally thrown out. My wife finds it comfortable and effective. If needed, I would buy it again.
I bought this peeler for my mom because her old ones didn't work well. After using it, she agreed it's the best she's ever used.
I'm very pleased with how this peeler performs. It's sharp, comfortable to hold, and well-made. It's a great value for the price.
This peeler is ideal. It has a comfortable grip and is extremely sharp, making it an essential item for preparing meals.
Amazing product, so easy to use. I will buy again.
Nice and smooth cut, making peeling effortless.
After our old peeler broke, we needed a replacement. This one works well.
Good quality, easy to hold, and peels potatoes effectively.
This peeler is easy to use and durable.
Sharp and easy to use. I love it.
This peeler is of high quality and well-designed. It's definitely worth the money.
This is the best peeler I've ever owned! I'm eager to see how durable it is.
This peeler is exactly what I was looking for.
Absolutely fantastic!
This peeler is really nice, peeling perfectly with super sharp blades.
The peeler works wonderfully. It peels with ease and I am very satisfied with it.
It's a good value and a quality product.
It cuts very smoothly.