SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works perfectly.
What an absolute lifesaver this compact power bank has been for me! I'm a constant traveler, always on the move, and it's become my best companion. The built-in cable is such a practical feature - no more fumbling around in my bag looking for loose wires. It charges my devices super fast and despite its small size, it holds enough power to keep me going all day. Plus, its sleek design doesn't hurt either!
💪 This little gadget is a lifesaver! I'm always on the go, and it keeps my phone alive all day. The built-in cable is so convenient too!
it came on time and the charger was just perfect
It charges super fast and fits right in my pocket.
This portable charger has truly revolutionized how I use my. No longer do I have to worry about running out of during crucial moments or be chained to a wall socket when charging. Its compact form fits perfectly in any pocket or purse without adding unnecessary weight. The built-in cable is another huge bonus; no need to carry extra cords anymore! And did I mention how quickly it charges up? Absolutely worth every penny.
Compact size, speedy charging, and no need to carry extra cables
I honestly can't believe how quickly this thing charges up my devices.
nice
I can't overstate the convenience that this little device brings into our digital lives! As someone who frequently forgets her charging cables at home while rushing out the door, having one built right into the power bank is nothing short of brilliant. Despite being so small and lightweight, it packs quite a punch with rapid charging capabilities ensuring your devices are never left drained.
i never leave home without this now
Very good load very well colors just like the description I recommend it
The built-in cable feature of this portable charger is genius!
Portable Power Bank, For emergency
never thought something so small could be so powerful...it’s like having a personal power station right in your pocket 🚀✨
This tiny yet powerful gadget has made life so much easier for me as an avid tech user constantly on-the-go! With quick charge times and ample storage capacity wrapped up in such a compact package (not forgetting that handy integrated cable), this product ticks all boxes of what you'd want from a portable charger.
Absolutely fantastic product! I
Fast delivery, excellent portable auxiliary battery, real fast charging
this device is heaven-sent for someone as forgetful as me who constantly loses charging cables 😅 plus it does the job really quick!
The beauty of this product lies not just in its impressive fast-charging capabilities but also within its thoughtfully designed features like having an integrated cable which eliminates carrying around messy wires separately . Its petite size makes carrying it around effortless- whether tucked away neatly inside your handbag or slid conveniently into your back pocket. This power bank is a clear testament that good things do come in small packages!
This petite powerhouse packs quite punch when it comes to keeping my gadgets juiced up throughout the day 💥⚡️
The charger arrived, fast and makes a full charge, the charger, with full charge, and it is very good, to carry it, and the price is suitable.
Couldn't ask for more!
Small size, big power!
As someone who's constantly on their phone, running out of battery was always a worry for me - until I got this compact power bank. It charges my devices incredibly quickly and the built-in cable means one less thing to remember when heading out. Its size is perfect, fitting comfortably in any pocket or bag without feeling bulky or heavy.
A must-have for all my travels.
great
ok
With its fast charging capabilities, it keeps my devices juiced up throughout the day without any hassle. The best part? It comes with a built-in cable so no need to carry extra cords around anymore! Despite its compact size, it packs quite a punch and fits seamlessly into my daily routine.
Lifesaver on long trips - compact with speedy charging!
The best companion for any tech user constantly on-the-go.