SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Seriously, you need these! They're great for keeping your car clean, especially if you're picky like me. They're thick, protect against seat indentations, and the pockets are super handy for storing things like swaddles or toys.
Installing this was a breeze, it fits my seats perfectly and is super light but tough. It's a lifesaver for keeping the car clean from my grandkids' messes.
I love this seat protector! It fits captain's chairs like a dream and even works on bench seats. It's got this neat fabric piece that tucks in to keep it stable. Plus, the pockets are a game-changer for storing wipes and emergency diapers.
Fits like a glove and protects our new seats from the grandkids' car seats.
Matches my car's interior and keeps my leather looking fresh. Perfect for my kid's booster seat.
Super easy to install, just wish it was a bit bigger. But overall, does the job.
Looks good and the padding is surprisingly adequate. Meets my quality expectations.
Perfect for my Lyft driving. Protects from spills and wear, waterproof, and cleans up easily.
Bought these for my daughter and myself. They're easy to use and give me peace of mind about my car when the grandkids are around.
Was skeptical about the price, but it's totally worth it. Bought one three years ago and it's still great, so got another for my second kid.
We've had ours for four years and it's still going strong. Just got a second one for our other car seat.
It's good, but the anti-slip bottom doesn't always stay put. I have to adjust it often.
These are fantastic as car seat covers, and the price was a steal.
Great for any car, easy to wipe clean, install, and the pockets are a bonus!
You get what you pay for.
Perfect for my newborn and new car. Doesn't cover a huge area but protects where the car seat sits.
👌
Super happy with this. It's sturdy and protects most of the seat from our toddlers. You can even move it around to cover different areas.
Using it to protect leather seats from an infant car seat. Seems well-made and thick enough.
Does a great job protecting our leather seats.
Ideal for my two car seats. Grandkids love the pockets. Smart buy and good quality.
Works great as a non-fitting front seat cover too. Blends in with our car's interior.
Fits the seats nicely.
Protects well under a rear-facing car seat, but the back part doesn't lay flat. Still, a solid 4-star product.
Good value for the money. Handy side pockets and adjustable straps, though not exceptional in comfort.
I have two of these for years now. They're sturdy, fit well, and keep my car seats undamaged. Very happy grandma!
Bought it to protect my leather seats from an infant car seat. Well-made, doesn't slip, and provides excellent protection.
Good choice for the price and quality.
Easy to install and looks great in the car.
Does exactly what it's supposed to - protects the back seat where the car seat sits.
Installs easily, maintains seat condition, and doesn't interfere with anything important like seat belts or airbags.
Perfect fit for two different types of car seats. Thick and good quality.
Hard to get super excited about seat protectors, but these deserve 5 stars. They fit well and have shown no signs of wear.
Does as described! No stains or indentations on my beige leather seats.
Really helps prevent dents from the car seat in my new car.
Good for protection against messes, easy to install. Unfortunately, it doesn't prevent dents from rear-facing seats, but maybe it'll be better forward-facing.
Easy to clean and take in and out, but it slides around on leather seats. Great under my daughter's booster seat, though.
I've bought three of these now, and they've saved my leather seats from dents and creases under car seats. They really do the job of preserving seats!
Fits well under a Graco seat, works in both my F350 and Grand Cherokee.
Durable and stylish, they match my Tesla's interior perfectly. Great for preventing dye transfer and keeping seats clean.
Nice thick padding, fits perfectly and stays in place under the car seat.
They tend to slip around and don't fit a RAV4 as well as expected.
Bought a second one because the first has been great for two years. Covers the right amount and has held up well.
Protects leather from indentations and stays in place. I just wish it had a flap for the headrest.