SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This watch beautifully marries functionality with aesthetic appeal, featuring a refined leather strap that molds to the wearer's wrist for optimal comfort. The quartz mechanism inside offers dependable timekeeping, while the face of the watch is designed with elegant simplicity, highlighting understated luxury. The construction is solid, promising longevity and resilience, which is essential for daily wear. Its classic look complements a variety of personal styles, making it a flexible choice for both professional and social settings. Overall, it's an excellent accessory for anyone looking to enhance their wardrobe with a piece that is as practical as it is beautiful.
I gifted this elegant leather watch to my wife on our anniversary. The quality is top-notch and the quartz ensures accurate timekeeping. She absolutely adores it!
The design of this watch focuses on both form and function, featuring a durable leather strap attached to a beautifully crafted case. The movement is precise, providing consistent time without frequent adjustments. It's an excellent choice for fashion-forward individuals looking for a blend of traditional elegance and modern simplicity. The watch is an understated yet chic accessory that enhances any look.
As a woman who loves accessorizing, I found this dress watch to be the perfect addition to my collection. It's romantic is so unique, truly an eye-catcher!
This watch features a simple leather strap and a quartz movement, suitable for everyday wear but not particularly standout for formal events.
Chic accessory, elevates any outfit.
This elegant timepiece is a must-have for those who value both style and precision. The leather strap is crafted from high-quality material that feels soft against the skin, ensuring comfort throughout the day. The watch itself features a reliable quartz movement that keeps time impeccably. Its sleek design and subtle sophistication make it versatile enough to wear with a business suit or a casual dress. The dial is clear and easy to read, with just enough embellishment to make it special without being ostentatious. It's a practical accessory that adds a touch of class to any outfit, making it a great gift or a worthwhile investment for any fashion-conscious individual.
Perfectly blends elegance with functionality.
Got one for my girlfriend and she can't stop showing off to her friends. leather band feels luxurious and the romantic aesthetic fits her style perfectly.
This timepiece is perfect for those who appreciate a blend of classic and contemporary design. The leather strap feels luxurious against the skin, while the quartz movement ensures accurate timekeeping. It's lightweight, making it comfortable to wear throughout the day and into the evening. The aesthetic is versatile, pairing well with both casual and formal attire.
The watch functions well with a clear display and accurate timekeeping. The design is quite basic, making it versatile, though not very unique.
Adequate for routine use, this watch combines a leather strap with a dependable quartz mechanism. It lacks advanced features but maintains a classic aesthetic.
Stylish, durable, and reliably accurate.
This dress watch has quickly become a staple in my wardrobe - its timeless elegance matches any outfit effortlessly while still making me feel special each time I wear it!
This watch is a delightful accessory for any woman's wardrobe, combining a sleek leather strap with a precise quartz movement. Its design is both practical and stylish, making it an ideal choice for everyday wear and special occasions alike. The craftsmanship is notable, ensuring durability and a polished look that enhances any outfit.
Sophisticated look, precise timekeeping.
Elegantly designed, this timepiece strikes the perfect balance between functionality and fashion. The soft leather strap is comfortable for all-day wear, and the minimalist face offers a modern touch that complements various styles. It's a reliable accessory that offers sophistication and class.