SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Let me start by saying that the Nordic Chair has completely transformed my living space. From its sleek and minimalist design to its exceptional comfort and durability, this chair has exceeded all my expectations. First and foremost, the craftsmanship of the Nordic Chair is truly remarkable. The solid wood construction and meticulous attention to detail in the mortise and tenon joints speak volumes about the quality of this piece. It's evident that every aspect of its design has been carefully considered to ensure both aesthetic appeal and structural integrity. But what truly sets the Nordic Chair apart is its unparalleled comfort. The high-density native sponge padding provides a luxurious seating experience like no other. Whether I'm lounging for hours with a good book or enjoying a casual conversation with friends, I always feel completely at ease in this chair. Another standout feature of the Nordic Chair is its versatility. It effortlessly complements any decor style, whether it be modern, Scandinavian, or eclectic. Its timeless design ensures that it will remain a staple piece in my home for years to come, adapting seamlessly to any changes in my interior design preferences. In conclusion, I can wholeheartedly recommend the Nordic Chair to anyone in search of a stylish, comfortable, and well-crafted seating solution for their home.
it's like a dream come true for my living room! I recently added this chair to my home, and it has quickly become my favorite piece of furniture! The solid ash wood construction and intricate mortise and tenon structure speak to its quality and durability. The rattan weaving adds a touch of sophistication, while the environmentally friendly paint ensures a pleasant atmosphere. And let's not forget about comfort—the high-density sponge and soft fabric make it perfect for unwinding after a long day. I couldn't be happier with my purchase! Every time I settle into it, it's like being enveloped in a cozy cocoon! Plus, it's incredibly versatile; I can easily move it around to suit any room's needs.
This chair is an exquisite addition to my home! Its opulent design and robust construction make it a veritable masterpiece. The versatility of its form allows it to effortlessly integrate into any space, serving as both a functional seat and a stunning accent piece.
I highly recommend this chair to anyone looking to elevate their home decor with quality and style!
Whether I'm lounging with a good book or enjoying a cup of coffee, it provides the perfect blend of comfort and style. And the fact that it's made with eco-friendly materials gives me peace of mind. I couldn't be happier with my purchase!
Whether I need extra seating for guests or a comfortable spot to unwind, it always delivers.
I'm absolutely in love with this chair! Its elegant design effortlessly complements my home decor, and its versatility makes it a valuable addition to any room.
it's a lifestyle upgrade!
The craftsmanship is superb, with the robust ash wood construction and intricate mortise and tenon structure ensuring its longevity. The rattan weaving adds a touch of elegance, while the environmentally friendly paint guarantees a clean and fresh environment. The plush cushioning is like a warm hug from grandma! 💖 Thanks to the high-density sponge and soft fabric!
This chair turned my living room into a cozy paradise!
the best part—the comfort level is off the charts!
incredible chair!!!
A chair that's redefined comfort in my home!
Crafted with care using solid timber and multilayer board, it feels really sturdy and reliable. Love it!
A chair that's redefined comfort and style for me!
a chair that's truly exceeded all my expectations! it's a step towards a greener lifestyle
Nestling into its plush cushioning feels like a warm embrace!
The most amazing chair I've ever had the pleasure of sitting on!!!
With its eco-conscious paint job, it's not just stylish; it's also making a positive impact on the environment.🌿
Let's just say it's absolutely flawless! 🌟 The way it's crafted with solid ash wood and delicate rattan weaving—it's like having a work of art right in my home! And let's not forget about the paint—it's eco-friendly, so I can relax knowing it's safe for my family and the environment.
Crafted with precision using solid wood and multilayer board, it boasts unparalleled durability and stability. The meticulous joint structure ensures that it's not just sturdy but also exceptionally well-made.
Well, that just amplifies its appeal.The way it's crafted with solid ash wood and delicate rattan weaving—it's like having a work of art right in my home! It's eco-friendly, so I can enjoy it guilt-free! Seriously, this chair is a must-have for any home!
I had to rave about this chair I recently got! It's seriously incredible!
What I love the most is how comfortable it is!!!! It's off the charts! I could sit in this chair for hours and not want to get up. Seriously, it's the best investment I've made for my home!
It's seriously awesome! I love that it's got an eco-friendly paint job.
I've been using this chair for a while now, and I've gotta say, it's absolutely fantastic! The mix of solid wood and multilayer board construction makes it feel really sturdy, and you can tell they've put a lot of care into the joint structure. But what really sold me is how comfy it is—the plush cushioning is like sitting on a cloud!
I've gotta say, this chair isn't just furniture; it's like a cozy, sustainable hug for my home!
just wanted to share how much I'm loving this chair! It's seriously top-notch.
I couldn't be happier with my purchase! The craftsmanship of this chair is top-notch, and you can really feel the quality when you sit in it. The combination of native sponge padding and cotton fabric makes it incredibly cozy, and I love the modern design. It's like having a piece of luxury right in my living room. 😊
It's a remarkable blend of luxury and eco-friendliness! I'm truly impressed !
superior quality!
It's a true symbol of elegance and environmental consciousness in my home!
The craftsmanship is outstanding, with the solid ash wood and delicate weaving adding a touch of elegance to any space. And the environmentally friendly paint? It's a win! Not only does it ensure a clean and odorless presence, but it also gives me peace of mind knowing that I'm doing my part for the planet. But what truly captivates me about this chair is its comfort level. The cushioning is incredibly plush, providing a luxurious sitting experience!
I couldn't be happier with my purchase of this chair! The plush padding offers exceptional comfort, making it the perfect spot to unwind after a long day
It's more than a piece of furniture!
It's the epitome of luxury and sustainability rolled into one!
I'm absolutely ecstatic about my new chair! The solid wood and multilayer board construction give it a solid and reliable feel, while the intricate joint structure speaks volumes about its quality. The cushioning is beyond comfortable, providing the perfect balance of support and softness.
This chair is an absolute delight!
It's a stylish and functional! From the moment it arrived, it's brought a sense of elegance and comfort to my living space. The craftsmanship is exquisite, with the solid ash wood and delicate weaving adding a touch of sophistication. And the environmentally friendly paint? It's a fantastic bonus! Not only does it ensure a clean and odorless presence, but it also aligns with my values of sustainability. А piece of art that enriches my home and my life! 😌
It's a beautiful and practical addition to my home decor
This chair is simply exquisite! Its solid wood and multilayer board construction provide a strong foundation, while the meticulous joint structure ensures its stability. The plush padding offers superior comfort, and I love sinking into it for a relaxing evening.
I'm amazed by the craftsmanship of this chair. The meticulous mortise and tenon joint structure speak volumes about its quality. And the luxuriously padded seat? Pure bliss! It's the perfect blend of style and comfort, adding a touch of elegance to my living space. Plus, knowing it's eco-friendly and odorless is a big win for me. 10/10 recommend!
This chair is not only aesthetically pleasing but also incredibly comfortable. The solid wood and multilayer board construction ensure its durability, while the high-density sponge padding makes it a joy to sit in. It's like having a luxurious retreat in my own home.
This chair has exceeded all my expectations! The craftsmanship is impeccable, and the attention to detail is second to none. The eco-friendly painting is a great feature, and the luxuriously padded seat provides unmatched comfort. It's the perfect blend of style and functionality, and I couldn't be happier with my purchase!
I'm thoroughly impressed with this chair! The craftsmanship is outstanding, and you can really feel the quality in every detail. The eco-friendly painting is a huge bonus, and the luxuriously padded seat makes it so comfortable to sit in for hours on end. It's become my go-to spot for relaxation after a busy day. Highly recommend!
As someone who values quality and craftsmanship, this chair ticks all the boxes for me. The meticulous mortise and tenon joint structure ensure it's built to last, and the eco-friendly painting is a bonus. It's not just a chair; it's a statement piece that adds character to my home. Plus, it's incredibly comfortable!
I'm in love with my new chair! The combination of solid wood and fabric upholstery gives it a timeless elegance that instantly elevates any room. Not to mention, the padding is so plush and supportive; it's like sitting in a cocoon of comfort. I've received so many compliments already!
I'm so impressed with the durability of this chair. The solid wood and multilayer board construction make it feel incredibly sturdy, yet it's still lightweight enough to move around easily. The padded seat is firm but comfortable, providing the perfect balance of support and softness. Overall, a fantastic investment for any home!
it not only enhances the decor but also contributes to a healthier planet.
I'm blown away by the comfort and style of this chair! The meticulous joint structure ensures it's built to last, and the luxuriously padded seat makes it perfect for lounging after a long day. It's become my favorite spot in the house! 10/10 would recommend.
This chair exceeded my expectations! The combination of high-quality wood and durable fabric makes it both beautiful and practical. I love how it complements my living room furniture effortlessly.
I've been searching for the perfect chair for ages, and I finally found it with this Nordic Chair. The solid wood construction feels incredibly sturdy, and the padded seat is like sitting on a cloud. It's not only comfortable but also adds a touch of elegance to my home decor. Highly recommend!