SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just received my pineapple peeler and corer yesterday and couldn't wait to try it out. I bought a pineapple today and was amazed at how smoothly it worked. Once I aligned it with the core and applied a bit of pressure to start, the rest was effortless. I could turn it with just my fingers without needing to push down further. When I reached the bottom, lifting the tool with the pineapple rounds attached was simple, and I could easily push down on the cutter to segment them into smaller pieces. Remember to measure the pineapple against the tool before cutting to avoid any mishaps. Cleaning was a snap too – a little soap and water and it was done. This tool has revolutionized my pineapple preparation, making it so much quicker and easier than the traditional method of peeling, coring, slicing, and dicing by hand. Definitely worth the investment, even for the occasional pineapple eater
Important: this pineapple cutter is incredibly sharp, so keep it away from kids! Its serrated edges mean business, so be cautious with your fingers. The quality is impressive – a solid stainless steel body with a plastic top handle. For optimal use, here's my method: Use a cutting board that can catch pineapple juice to avoid a mess. First, slice off the top and bottom of the pineapple, ensuring the base is flat for stability. Wearing gloves for a better grip is advisable, as you don't want the pineapple slipping and causing an injury. Carefully align the cutter with the pineapple's core, maintaining a steady hand. Turn it clockwise until you reach the core's bottom, feeling it release. Next, I use a small sharp knife to detach the edible parts from the core. Save that precious juice! The cutter should lift straight up, leaving the core to be discarded separately. Cleaning can be tricky, as bits of pineapple might stick; soaking helps, and I've had no problems running the cutter (but not the handle) through the dishwasher.
This pineapple corer is the real deal! No more wrestling with a knife to get those perfect pineapple slices. In under two minutes, I had beautiful, even slices with minimal effort. The body is made of durable stainless steel, while the handle is plastic, which does make me wonder about its longevity. It's also conveniently sized to fit in a kitchen drawer. Overall, I'm really pleased with this product
Make sure to trim the top and bottom of the pineapple evenly, so it sits flat on the counter. This really helps with removing the core effectively!!
I regret not buying this pineapple peeler and corer sooner! I've always found cutting pineapples a hassle. I love eating them but dread the cutting process. This tool has been a game changer, making the task so much quicker and simpler. An added bonus is using the leftover core and skin to brew a delightful pineapple tea, which we transform into a refreshing pineapple tea lemonade. Thanks to this tool, the whole process is now a breeze
I can't believe I used to waste time manually cutting pineapples with a knife. This device is a revelation! It's drastically increased my pineapple consumption because it only takes about a minute to prepare. I store the cut fruit in a mason jar in the fridge. It's surprisingly fun to use, and I love how it leaves me with the perfect container for a Pina colada
This pineapple corer works perfectly – I'll never need to buy frozen or canned pineapple again. Just read the instructions, and it's incredibly easy to use. The tool is sturdy and cleans effortlessly
Out of all the specialty kitchen gadgets I've owned, this is the one that truly earns its keep in my limited drawer space. My kitchen is tiny, with only six small drawers, but fresh pineapple is so delicious that it's worth it. This tool makes prepping pineapples easy, fast, and mess-free if you put a bowl underneath to catch the juice. It's a must-have in my kitchen
After seeing this tool in a video, and as a regular consumer of fresh pineapples, I decided to give it a try. It's incredibly easy to use and the pineapple comes out effortlessly with a bit of jiggling. Highly recommended!
This tool has been a lifesaver. I wish I had discovered it years earlier. It cores pineapples with ease – just position it at the top, twist, and lift, and you're done. No more manual cutting for me
I'm impressed by how easy this gadget makes coring and slicing a pineapple. While it does require some strength, it's generally manageable for most people. However, it might be a bit challenging for the elderly or those with arthritis. My only concern is about the durability of the plastic handle. Only time will tell how well it holds up
As someone who often prepares pineapples for my kids, I used to spend a lot of time cutting them. This tool has been a game-changer, allowing me to prep three pineapples in just a few minutes. I would definitely purchase this again
Living alone, I buy a pineapple every week during the summer, and this tool has made it super easy to use. There's a bit more waste compared to peeling, but it's a worthy trade-off for the convenience. Quick and easy – a big win for me!
This tool is amazing – it cuts perfect pineapple rings as you twist it to the bottom! It's so easy to use, though I do wish it were a bit larger to minimize waste. However, what it does cut, it cuts impeccably. The core is easily removed, and the cut portion comes out smoothly. I highly recommend it for its time-saving qualities
This is safer and faster than using a knife. It took me a few minutes to assemble and test, but once I got the hang of it, it worked flawlessly on two pineapples. Just ensure the cut ends are straight and flush before inserting the tool into the pineapple. The cutter pulls out with ease, but it might be a bit challenging for older users. For them, I suggest using a lower cutting table for easier pushing and pulling. Alternatively, laying the pineapple on its side and pulling the cutter out horizontally can be easier for those with less upper body strength
Looks great, haven't tried it yet
Finally found the item to clean pineapples.
Of good material, good grip, strong, the more I have not tried it yet, as soon as I do, I add comments.
it looks fine, will see if it works well
Works fine, no problems
Great tool
Looks as to the description, thanks to the seller!
Arrived folded but straighten it needs to be tested
Very good, best tool I've got for my kitchen
Great quality product recommend practicality
Everything arrived right as described in the ad
Excellent, as the description
Nice tool for pineapples
Good cost benefit.
We really like the product, it does what it promises. The slices are thin, and it is very practical to use.
As I expected because of the appearance although I haven't tried it yet
Wow it's hard, but it's like in the description!!!
Used to do this by hand with a knife..what was i thinking. This tool is so quick and easy to use. Simply amazing. A must have if you eat pineapple!
I want to buy a pineapple and try it out.
I haven't tested yet but it seems to be something very efficient.
Our family is a big fan of fresh pineapple, and this device has been a game-changer in our kitchen. It effortlessly cuts the fruit and creates even slices while coring the pineapple. The convenience it offers is definitely worth the investment. It's made enjoying fresh pineapple a regular treat in our household
This tool is a breeze to use, especially with ripe pineapples. Cleaning it is just as easy, and the perfect pineapple rings it produces are a delight. Plus, it leaves behind a hollowed pineapple shell that's great for creating fruity drinks. A nifty addition to my kitchen gadgets
As someone on the shorter side, I have to use a stool to get enough leverage to press down on this pineapple corer. Aligning it properly is crucial – make sure the skin doesn't obstruct the blade. A bit of back-and-forth motion gets the cutting started smoothly. It's a great tool once you get the hang of it, making pineapple cutting a breeze
I absolutely adore this pineapple corer! Gone are the days of wasting fruit or risking injury with a knife. It produces beautiful pineapple rings and leaves the shell intact, perfect for those resort-style piña coladas. A fantastic kitchen addition for any pineapple lover
I've used a different pineapple cutter before, but this one stands out with its added slicer cutter – a simple yet effective piece of plastic that makes finishing the job so much easier. It operates similarly to my previous tool, but this added feature really enhances the overall experience. Definitely worth buying
Before discovering this tool, I used to avoid buying pineapples due to the hassle of cutting them. Now, the process is so much easier and quicker. I highly recommend this product to anyone who loves pineapples but dreads the prep work
This tool is a fantastic way to enjoy fresh pineapple without the hassle of a machete. Our grandkids are always thrilled to watch Gramma work her magic with it. It also leaves a hollow pineapple, perfect for serving fruit or fancy adult drinks. Don't be misled by the plastic parts – it's surprisingly sturdy and fun to use!
I'm now a frequent buyer of pineapples, thanks to this incredible tool. It's transformed pineapple cutting from a chore to a pleasure. The ease of use and consistent results make it a game changer in the kitchen. Easy cleaning and perfect fruit every time
This pineapple tool makes enjoying the fruit fun and easy. It creates sliced spirals and comes with what seems like a plastic apple corer for thinner chunks. It's a marvel of functionality, sharp and saw-toothed. I keep it stored in its original box for safety – it's a gadget that genuinely excels in its task and is worth exploring
This pineapple corer is awesome! Just cut the top off the pineapple, insert the tool, and voila – perfectly spiral sliced fruit. Plus, it leaves you with an empty pineapple that's great for making frozen fruity cocktails. I definitely recommend it
If you're contemplating this pineapple slicer, just get it! I used to avoid whole pineapples at the store due to the hassle, but this tool changed that. Though it was a spur-of-the-moment purchase on sale, I wish I'd bought it sooner. The first time I used it, the pineapple was cored and sliced in about 90 seconds. The material feels solid, though cleaning it can be slightly tedious – a small price to pay for such convenience
For anyone accustomed to buying and cutting fresh pineapple, this tool is a necessity. It takes seconds to do the job, is easy to use and clean, and best of all, you get to your pineapple much quicker without dirtying a cutting board!
This kitchen tool does precisely what it promises: creates perfect pineapple rings. It would be nice if it allowed for adjustable slice thickness, but that might complicate its design. It appears durable, especially if handwashed. I have no complaints – it's a solid performer
I purchased this to encourage healthy eating in my family by making our own juice and cut fruit. It works wonderfully, but it's best with the right-sized pineapples – too big, and you waste fruit. Also, small pieces sometimes get stuck in the crevices, which is a minor inconvenience
We started buying whole fresh pineapples for their health benefits, and this tool has been a revelation. It's incredibly efficient – my husband was able to use it in under a minute. We now enjoy more fresh pineapple in our fruit salads, thanks to this amazing tool. Buying whole pineapples has also proved to be more economical. For anyone new to it, I recommend checking online for tips on ripening pineapples at home