SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These nail clippers are a must-have for anyone who values convenience and style. The ultra-thin design is perfect, it fits just about anywhere without creating any bulk - be it my pocket or purse. The cow leather adds an elegant touch that doesn go unnoticed; I've received several compliments on how stylish they look! And let's forget the key chain feature – this ensures I always have them at hand whenever needed. No more frantic searches in my bag for a pair of clippers when out and about! They’re as practical as they are chic, making them an essential part of my day-day routine.
👌 Absolutely love these nail clippers!
Stylish, sleek and handy
I was skeptical at first about buying these nail clippers due to their unique design but now that I have used them, I am beyond satisfied with my purchase. What sets these apart from other similar products is their slim profile made possible by the ingenious use of cow leather which also lends a luxurious feel to them. Not only do they perform exceptionally well, leaving clean cuts every time but they also double up as a fashionable accessory thanks to the key chain attachment! Now wherever I go, people can’t help but notice and compliment me on my trendy new tool!
the quality of the leather is top-notch and they're so slim they fit right into my pocket without bulging out.
Always at hand when needed.
This product has quickly become one of those things you didn't know you needed until you had it. The portability factor alone makes these nail clippers worth every penny - no longer do I find myself stuck with broken nails when out and about since this handy little tool is always within reach on my keys! But what truly elevates this above your average set of clippers is its design: sleek yet sturdy owing to the high-quality cow leather construction which gives it durability while keeping it lightweight enough for everyday carry. It’s rare to find something both so functional and aesthetically pleasing.
The convenience factor with these nail clippers is off the charts 📈
simply brilliant!