SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This jumpsuit and bow headband set is a delightful addition to any baby's wardrobe. The pumpkin print brings an instant festive vibe, making it the perfect outfit for Halloween festivities or casual autumn outings. But this ensemble isn't just about aesthetics - its practicality cannot be overlooked. Made from a soft cotton blend material, this jumpsuit feels gentle against my baby's skin while providing much-needed warmth during cooler days. The ruched off-shoulder design adds a stylish twist that I absolutely adore! It’s trendy yet comfortable allowing my little one to move freely which is crucial at her age of exploration! To top it all off, the matching bow headband completes the look in such an adorable way that it always brings smiles wherever we go. Plus, with snap closures included in the design dressing up and diaper changes are no longer daunting tasks but quick and easy routines! This outfit truly hits all the right notes when it comes to style, comfort, and convenience.
Love how this outfit fits true to size - it's comfy and allows my baby to move freely. The convenient snap closures make dressing quick and easy while the matching bow headband completes the look perfectly!
I can't express enough how much I adore this jumpsuit and bow headband set. The pumpkin print is absolutely perfect for the fall season, bringing a festive touch to my baby's wardrobe. It's clear that every detail has been thoughtfully designed - from the trendy off-er ruched design to the matching bow headband that adds an extra dash of charm. What really impresses me though, is the quality of the material. Made from a soft cotton blend, it feels gentle against my baby’s sensitive skin while keeping her warm during those cooler autumn days. Plus, with snap closures included in its design, dressing and diaper changes have never been easier! This outfit isn’t just about style; it also offers practicality which any parent would appreciate.
I'm in love with this jumpsuit! The pumpkin print is so cute and festive, perfect for autumn. And the bow headband? Adorable!
it's so soft on my baby's skin
Oh my goodness, the ruched off-shoulder design is too cute! It adds such a stylish touch to an already adorable outfit.
This set fits true to size and looks absolutely precious on my little one. Perfect for our family photoshoot at the pumpkin patch.
There are so many things to love about this long sleeve jumpsuit and bow headband set! First off, let's talk about that adorable pumpkin print – it instantly evokes a sense of festivity making it ideal for Halloween or any autumn celebration really! The stylish ruched off-shoulder design takes cuteness up several notches without compromising on comfort – something I truly value as a parent who wants their child to both look good and feel great. Speaking of comfort, this outfit is made from high-quality cotton blend fabric that feels incredibly soft against delicate skin ensuring all-day coziness for your little one which again underlines how well-thought-out this product is when you consider its easy-to-use snap closures simplifying dressing times significantly! And if all these were not enough there’s also an adorable matching bow headband completing the ensemble perfectly.
no fuss dressing up thanks to those snap closures easy peasy lemon squeezy 😊
this long sleeve jumpsuit keeps my baby warm during these cooler days also did I mention how comfy it feels?
the matching bow headband completes the look making my little one even more charming if that’s possible 😉
This jumpsuit is a must-have for the autumn season! The pumpkin print adds such a festive touch, while the off-shoulder ruched design brings in some style. I also love that it comes with a matching bow headband - my little one looks absolutely adorable in this set Plus, the soft cotton blend fabric ensures she stays comfortable all day long.
definitely a standout choice 👌
the fun pumpkin pattern got us into halloween spirit right away 🎃
This jumpsuit and headband set is a total hit! The pumpkin print is festive, the fabric soft and comfortable. Plus, the ruched off-shoulder design adds an adorable fashion twist.