SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I adore this compact pump! It's incredibly user-friendly and highly portable. I've managed to store 4 ounces daily by using it to collect milk from the breast my 3-week-old isn't nursing on. Unlike my previous experience with breast pumps during my first child, I now feel much more confident using this pump. It efficiently collects an ounce from each breast in under 5 minutes, a feat I never achieved with any double electric pumps.
I have a deep appreciation for this product. I used it with my first child, and it was the most helpful pump I've ever used. In fact, I bought another one for my second child. It has prevented engorgement and effectively collects any milk leaks. It's straightforward to use and attach, especially when my baby is nursing on one side, and the other begins to leak – simply attach the Haakaa, and it will catch any spills, which is fantastic.
It's perfect for catching letdown on the breast that the baby isn't actively nursing on. You can either fold it back and place it on the breast to collect milk passively, or you can gently squeeze it upon placement to create a small amount of suction, expediting milk collection.
This pump has been a game-changer for my on-the-go lifestyle. I can have my baby latched onto one breast while using this on the other, making it a convenient solution. It's easy to clean and fits perfectly in my diaper bag.
I started using it right away. I didn't buy it specifically for pumping but found it incredibly useful for collecting milk while feeding on one side or pumping the other. It's easy to clean, and it adheres to your nipples with ease.
I absolutely ADORE this pump. I simply attach it to the breast opposite to the one my baby is feeding on, and it efficiently collects my milk. It's a one-piece wonder, easy to clean, highly portable, and incredibly effective. I wholeheartedly recommend it, a solid 5/5!
If you're looking to gradually build up a breast milk stash, this is the way to go. In the first month of my baby's life, I stored almost 900 ounces solely by using the Haakaa to catch letdowns. The suction is adjustable; simply squeeze harder to increase the suction power. The suction cup is a real lifesaver when you need to set it down on the counter (because we all know how precious spilled milk can be)! I wholeheartedly recommend it, a perfect 10/10.
This product is truly fantastic! I've collected numerous ounces of milk that would have otherwise gone to waste. It's incredibly easy to attach while breastfeeding or pumping. It proves invaluable during nighttime feedings when my little one tends to nurse from just one breast. I wholeheartedly recommend it to every mom!
I used this for my own children, and it worked exceptionally well! I even bought one as a baby shower gift for my sister. It's a must-have for busy moms on the go and for safeguarding every drop of precious liquid gold!
If you're a nursing mom or exclusively pumping, this is a must-have item. I use it while nursing my baby on one side and attach it to the other. Additionally, I'll simply put it on when I feel a letdown approaching. I genuinely believe it has boosted my milk supply. I've also heard that it's effective for relieving clogged ducts.
The suction is impressively strong but not uncomfortable. This product allows me to collect a significant amount of milk and feels more natural than other pumps. Cleaning and using it are a breeze.
I wish I had purchased this product earlier in my postpartum journey, but it still works great now. I highly recommend it, especially for the early stages of postpartum and breastfeeding.
It works so wonderfully that I've considered buying a second one. I love the hands-free letdown experience, and unlike traditional pumps, it doesn't leave my nipples sore. It's user-friendly and easy to clean – I wish I had discovered it sooner!
I only wish I had this product for both of my babies. I bought it for my second child and used it frequently while my baby nursed on one side. It's easy to carry and clean. I actually used it as a manual hand pump many times. It's more travel-friendly and works great. I even purchased it as a baby shower gift for the second time!
This is especially useful when you're starting nursing. It's a fantastic way to gather extra milk, deal with clogs, and it's as convenient as throwing it into your diaper bag for on-the-go pumping.
I must say, this thing is amazing! I was quite skeptical at first, but it has allowed me to extract so much milk!
I gift this to every friend who has a baby. It's incredibly convenient for nursing, and I surprisingly obtained a substantial amount of milk using it, almost as much as with my pump! It's definitely worth buying.
I highly recommend it. I got these when I had my third child, and when I had my fourth baby, I had to get more because they work so well. They're also great for travel.
This has helped me save a significant amount of breast milk. During my letdown, I lose 1-2 ounces if I don't use this while feeding, so it's a real lifesaver in terms of preventing mess!
I bought this because it works wonderfully for collecting letdown on one side while nursing on the other.
It works exceptionally well when you want to discreetly pump at night.
This was perfect for my letdown! I 100% recommend it 😊
It's a better gift for first-time breastfeeding moms who experience leakage on both sides. It's sturdy and small enough to carry anywhere. Just be sure to review doctor's notes before using one.
I was surprised at how effective this is. I bought it to catch any stray drops when I have a letdown while breastfeeding, but it's also great for expressing milk. It's faster than setting up my electric pump, and I can walk around and do other things while it collects my milk.
Good for catching letdown. Easy to clean and easy to use.
Absolutely love this and it's definitely a must-have for moms. However, I wish the base was stronger or larger because it tips over easily. Everything else about it is perfect though!
I just bought this, and it's amazing. I collected 1 ounce of milk in about 1 minute compared to pumping for 15 minutes. It doesn't hurt, it's easy to clean, and it doesn't make your nipple super big and long. 😊
This pump worked really well in the first few weeks of breastfeeding! I would use it when I was engorged before nursing my newborn, as I was an overproducer. However, I found that after a while, it wouldn't suction as effectively as it did in the first few weeks. I stopped using it once I bought the manual pump, as it was more convenient to use that to empty my breast further, especially since my baby was sleeping longer stretches.
I appreciate how easy it is to use and clean. It comes in handy when I'm engorged and can't pump or breastfeed, as it relieves some of the discomfort. It also works great for catching letdown.
It works great not only as a pump but also for collecting leaking milk from the other breast while feeding.
I absolutely adored this product! The suction power of this device is incredible. It enabled me to collect a significant amount of breast milk instead of letting it go to waste. The only drawback is that it can be a bit challenging to clean, takes a while to dry, and using a washcloth to dry it doesn't work.
I use these when I've gone a bit longer without pumping to collect milk until I can pump. It works great and collects a significant amount.
I use this when I'm very full. However, if I'm not engorged, the suction can leave bruises. Overall, it's a nice product and collects well.
It's a handheld, on-the-go breast pump with excellent suction and is super easy to clean.
A must-have for nursing moms. It seems to work for any breast size. It's easy to wash quickly and travels well.
I've been able to use this on its own to expand my freezer milk stash.
This is a good product to use. It may slip if not used properly, so be sure to read the instructions on how to use it.
I used it to catch leakage while breastfeeding, and it works perfectly.
Love this product.
The downside is that it doesn't have a lid, so it can spill.
I've used it a couple of times, and it's great at catching any leakage. I have larger breasts, and it fits fantastically.
It's a handheld, on-the-go breast pump with great suction and is super easy to clean.
Great for letdown. Collects perfectly. Easy to use and has great suction.
This pump is incredibly convenient to use! It's one of my favorites, and I had to buy it again for my most recent baby!
This product was incredibly easy to use. It's perfect for my needs, providing a secure grip and staying in place even as I move around. I have no complaints or issues with it.
This was amazing to use while breastfeeding, but the only issue I didn't like is that the rubber tends to collect hair, and being in a pet-friendly home where I shed hair, it was a bit inconvenient having to clean it frequently, even if I didn't use it.
I was searching for a way to save the milk from my opposite breast while breastfeeding, and this is truly a milk-saver :). It captures every drop and stays securely in place.
Got the job done.
If you're breastfeeding, this is incredibly handy. I consistently get at least an extra ounce from the breast my baby isn't actively feeding on. It suctions well, although occasionally it may cause some discomfort if it's too tight. This is likely due to user error.
For a new mom on the go, these are the only pumps I use! I have two boys and exclusively breastfeed, and I can easily and efficiently bottle breast milk with these pumps, all while being discreet and silent. I love how they are so easy to clean and require no assembly.
I purchased it before my weekend trip away from my baby. It does the job, but I had to squeeze my breasts and reposition it several times to make it work. While it works to some extent, it doesn't perform as well as those fully functioning breast pumps. However, it's undoubtedly very portable and incredibly easy to use. Cleaning it is a breeze as well. I recommend it for those going on a short trip away from their babies. It's not really a reliable breast pump if you're producing a significant amount of breast milk or if you're looking for an efficient, powerful breast pump.
I've purchased this for several of my pregnant friends, and they absolutely loved it. I highly recommend it!!!