SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This woven charm bracelet is an exceptional piece of jewelry. Its gold finish, combined with the strength of stainless steel, creates a perfect blend of elegance and durability. The intricate weaving pattern adds a unique touch that sets it apart from other bracelets I've owned in the past. It's comfortable to wear and doesn't feel heavy on my wrist - something I appreciate greatly! This bracelet has quickly become one of my favorite accessories, adding just the right amount of sparkle to both casual and formal outfits.
It's truly elegant accessory that adds a touch of class to any outfit
Stylish, durable and comfortable - this bracelet is a true triple threat!
I am impressed by this woven charm bracelet! The golden hue gives it such a luxurious appearance while its stainless steel construction ensures its robustness. The weave design is truly exquisite - so much detail put into every twist and turn. Wearing it feels like having a little piece of art wrapped around your wrist! It's sturdy yet lightweight which makes for comfortable everyday wear.
so in love with this bracelet! 😍
A gold charm bracelet that's as as it is beautiful. Love it!
What an amazing find this woven charm bracelet has been! Its rich gold color paired with the toughness of stainless steel makes for an eye-catching combination. The intricacy in the weave pattern speaks volumes about craftsmanship involved here – each little detail contributes to its overall beauty without being overwhelming or gaudy. Despite its solid build, it doesn't weigh down on your wrist; making it great for all-day wear!
perfect blend of style and strength!
Highly recommended.
super happy with my purchase 👍
This charmingly woven bracelet strikes me as both elegant and resilient at once due to its golden sheen coupled with firm stainless-steel base material that promises longevity against daily wear-and-tear scenarios we often encounter wearing our favorite pieces regularly; thus ensuring you get value out from your purchase over time too!
Elegance meets durability in this beautiful charm bracelet!
good
The moment I laid eyes on this beautifully crafted woven charm bracelet, I was captivated by how effortlessly stylish yet durable-looking it appeared thanks to clever use high quality materials including shiny gold finish contrasted brilliantly against strong underpinning provided via use hardwearing metal like Stainless Steel which promises not just longevity but also comfort during wear due its lightweight nature.
Gorgeous woven pattern, solid build - an absolute winner in my book!
Chic and robust
From the moment I put on this woven charm bracelet, I was in love. The gold finish is stunning and really catches the eye, while the stainless steel provides a level of durability that's hard to find these days. The intricate weaving pattern adds an extra layer of sophistication and elegance to any outfit, making it perfect for both casual and formal occasions. Despite its robust build, it's surprisingly light on my wrist - a testament to the quality craftsmanship involved here.