SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This kit has made my life easier- I have every tool for manicures and pedicures and some tools I have no idea what they do! It comes in a sturdy case so you can see if you are missing something and you can keep everything safe and ready for the next time. Tools have a good hand feel and are sharp and easy to use. Different sizes allow detailed use. Great for traveling.
I was very pleasantly surprised to find that the nail clippers are actually really shard and cut great. It's been so long since I've had good nail clippers and I'm actually surprised that they were this cheap. The case is a little hard to open and I wish the nailfile was a finer grit. I'll also probably never uses half the other things these come with, but I guess it's cool that I have them just in case.
This product is fantastic for keeping all grooming essentials organized in one spot. It's also conveniently travel-sized, making it perfect for on-the-go use. I've got one in both my house and car, ensuring I'm always prepared wherever I am.
Three years ago, I got a pink one for myself, and it's been the best investment. I've gifted this to several hard-working men in my life, each with a unique personality, and they've all appreciated it. It's compact enough for the car and discreet for any situation.
Love this kit. Came in fast after ordering. They are quality nail products. They don’t feel cheaply made. Price was great. Shipping speed was great. Makes a great stocking stuffer gift or something for yourself to take when traveling. Definitely recommend.
Absolutely the best nail kit I've encountered! The compact, portable case is a bonus, and the variety of tools caters to all our family's needs. The included user guide is a thoughtful addition, enhancing the overall value.
This 16-tool kit is a revelation for grooming. With tools for nails and eyebrows, housed in a stylish tan/brown case, it's perfect for travel. The included instructions are a great help, especially for beginners like me.
I purchased this for my son, who is very particular about his personal items. He prefers not to share, especially for personal grooming. Given the quality and price, this kit is an exceptional value and suits his needs perfectly.
I wholeheartedly endorse this product! It's a complete solution for excellent nail care without needing assistance. Although the cutting tools need occasional sharpening, I'm overall highly satisfied with its performance.
I'm thoroughly impressed with my purchase. This set offers everything needed for perfect nail grooming. Its comprehensive range of tools has simplified my nail care routine, making it an indispensable part of my grooming kit.
My husband adores this kit! It's wonderful to have a high-quality set with all the necessary tools for nail maintenance. It's very convenient and we're both delighted with its efficiency and ease of use.
This was a gift, and the recipient was absolutely thrilled. It's a thoughtful and practical present that was well-received and appreciated for its quality and usefulness.
I am ecstatic about this set's masculine design, making it an ideal gift for the men in my life. Its durability and quality assure years of use. It's so impressive that I plan to buy more for family members.
This high-quality set is an excellent gift choice. It includes all the necessary manicure tools, neatly organized in a portable case. It's highly recommended for anyone looking for a reliable grooming kit.
This professional-grade grooming kit is stylish and practical. The vegan leather case adds to its appeal, making it perfect for travel. It offers great value and makes a wonderful gift.
This set is comprehensive and convenient for storage. Its range of grooming tools is impressive and well worth the investment.
The case, resembling handsome leather, holds sixteen essential grooming tools. It's an excellent set that offers great value for money.
I'm highly satisfied with this kit. The wallet-style case is convenient, and the included booklet is very informative, enhancing my grooming experience.
There's a good variety of tools in this kit. It should cover all your needs. I recommend. It's as advertised and a good price. Shipping was quick.
My husband likes the set very much, he very much likes the fact that when he’s cutting his nails, the nail clippers aren’t shiny so they don’t slip out of his fingers.
Has everything you need to take care of your nails. This kit is a must-have for anyone who values nail health and grooming. Its comprehensive set of tools makes nail care a breeze.
Bought these for a wedding gift. They were very well received and appreciated for their quality and practicality. It's a perfect blend of elegance and utility.
I love it! The set's classic clutch design is elegant. I got pink and black for me, and blue and black for my husband. The packaging was colorful and beautiful. It's perfect for Christmas gifts!
Very sharp and easy to use, this kit has everything for a manicure, plus a convenient case. It's a comprehensive set that meets all my grooming needs.
This kit has all the gadgets you need! I keep it in my car for emergencies at work. The cutters are sharp, and the additional tools like the side cutters and pick are extremely useful.
This product is nice and it's great to have everything in one place. It simplifies my grooming routine and keeps everything organized.
I like the case and the variety of pieces it includes. I use it regularly to care for my feet and hands. It's a valuable addition to my personal care routine.
Perfect kit for grooming. Well priced and includes everything needed for nail and foot care. Ideal for anyone looking for a comprehensive grooming solution.
This set is not only great-looking but also high-quality. The tools are sharp and cut perfectly. It's a fantastic purchase and a wonderful gift option.
Needed a set for travel and this compact kit works great. The quality is impressive, making it a reliable choice for on-the-go grooming.
Everything is still working great and remains sharp. Highly recommend for its durability and quality.
This is the best manicure kit I’ve ever owned. The tools are sturdy, and the case is well-organized. It's a great investment and I'll be giving it as gifts in the future.
I can't recommend this enough. Bought it for my husband's Christmas stocking and it's become one of his favorite gifts. It's a must-have for personal grooming.
So far, the craftsmanship of these tools is impressive. I think they will last, and the case is pretty cool. It's a practical and stylish grooming solution.
This item has everything you need for nails and toes. Some tools were new to me, but overall, it's one of my best buys for personal care.
Nice and compact, all cutting surfaces are sharp and effective. It's a great kit for anyone in need of a reliable manicure set.
I really love this nail kit. It's well made and meets all my grooming needs. I highly recommend it for its quality and functionality.
It's one of the best manicure kits I've ever had. The tools are durable and the kit meets all my manicure needs.
Yes, it's time for our teenager to groom himself. This kit is perfect for teaching young adults about personal grooming.
This kit helps with my personal hygiene and it's great! It's a convenient and effective tool for daily grooming.
It's great to have all these essential tools in one box. The quality is good and it meets all my grooming needs.
I bought this as a gift, and he absolutely loved it! It's a thoughtful and practical present that's appreciated for its quality
I tried the tools in this set and was very surprised at how well they worked. I'm hopeful they'll continue to perform at this high level.
Nice, convenient, all-in-one grooming kit. It's a great solution for maintaining personal hygiene with ease and efficiency.
Works great! Having everything together in one kit is super convenient. It's a practical and efficient tool for daily grooming.
I'm really happy with the quality of this product. Now I just need to figure out how to use all the tools properly.
This set has everything you could possibly want. Good value for everything you get!
Sometimes it can be hard to get the little tools out of the loops but otherwise it’s great!
He wanted it for grooming a full beard. It was delivered on time and met his expectations.
This kit works great. I have very thick nails & it cuts them perfectly.