SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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✨ The geometric petal flower design on these studs is truly one-of-a-kind! It’s like wearing a piece of art on your ears - absolutely stunning!
😍 These earrings have become my favorite accessory due to their distinctive design and comfort for all-day wear. They add just the right amount of sparkle to my style!
love them
🌟🌟🌟🌟🌟 I've been on a seemingly endless quest for the perfect pair of earrings that would seamlessly harmonize with my unique fashion sense. That's when these geometric petal flower studs came into my life! Not only are they trendy, but they also carry an elegant flair that sets them apart from typical. The design is truly innovative, offering a distinctive pattern that adds a delightful twist to any ensemble. They're comfortable enough for all-day wear without causing discomfort or irritation - a crucial factor when it comes to jewelry! Whether I'm dressing down or upping glam for special events, these versatile gems never fail to add that extra sparkle and make me feel confident. Their blend of chic and sophistication has quickly made them my favorite accessory! 😍💎
💖 Comfortable for extended wear yet so stylish – that's not something you find every day with earrings. A must-have addition to anyone's jewelry collection!
😊 Every time I put on these stud earrings, I feel confident knowing that their unique design will surely turn heads wherever I go.
I love how versatile these earrings are; they can easily transition from everyday casual outfits to dressier looks for special occasions.
🔥💯I was genuinely taken aback by the quality and design of these stud earrings. They flaunt this fascinating geometric pattern featuring petal flowers – something not commonly found in men’s accessories yet strikingly stylish and timeless. These subtly elegant pieces can uplift even the most basic attire, boosting my confidence whether at formal meetings or casual get-togethers. On top of their aesthetic appeal, they seem quite durable too; despite frequent use since purchase, they still retain their initial charm as if brand new! Absolutely worth every penny spent on them! 👏😊
These earrings are a perfect blend of modern and classic. The petal design is unique, making them stand out in the. They're comfortable to wear all day too! 👍
👏
I'm absolutely in love with these earrings! Their unique design adds an artistic touch to any outfit, whether casual or formal. Plus, they're durable and have held up really well despite frequent use.
Beautiful 😍
💖 Comfortable for extended wear yet so stylish – that's not something you find every day with earrings. A must-have addition to anyone's jewelry collection!
recommend
I am pleasantly surprised by the durability of these studs considering how often they are worn; still as good as new after several uses! 👏👏👏
Every time I wear these geometric petal flower stud earrings, I feel confident knowing they'll surely catch people's attention with their unique design and artistic appeal.