SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
🌟🌟🌟🌟🌟 My adoration for these sunglasses is absolutely profound! They've managed to capture a funky retro vibe that doesn't just whisper, but rather screams style. The design takes me back in time while still maintaining a fresh and modern appeal. The square frames are a timeless classic, providing an enduring aesthetic that never goes out of fashion. I was initially concerned about how they would on my face given their unique shape, but those worries were quickly put to rest once they arrived. They settled perfectly on my features, enhancing them without overpowering or overshadowing. Comfort was another area where I had some initial reservations. However, these sunnies have proved themselves to be incredibly lightweight - almost as if you're not wearing anything at all! There's no irritating pinching sensation around the nose or behind the ears which can often come with other eyewear products; it's clear that attention has been paid to ensuring wearer comfort. In addition to their impeccable style and comfortable wearability, what really sets these sunglasses apart from others is the quality of their lenses. The clarity offered by them is exceptional; everything appears crisp and well-defined through them – there’s no distortion whatsoever. Moreover, they offer excellent UV protection too – perfect for those sunny days when you need extra defense against harmful rays. These sunglasses aren’t just practical though; they also serve as an amazing fashion accessory when you want your appearance to exude coolness effortlessly 😎 To sum up: If you're looking for stylish eyewear that combines vintage charm with contemporary sophistication while also offering excellent comfort and top-notch lens quality then look no further than these sunnies. Highly recommended indeed!
I must, initially, I was skeptical about buying sunglasses online without trying them on first However, these retro square glasses exceeded all my expectations! They have a sturdy build yet feel comfortable even after wearing them for an extended period of time. The design is timeless with a sleek modern twist which makes me stand out in any crowd (in a good way!). What's more? These shades offer excellent sun protection making driving under the bright summer sun more bearable.
Wow! Just wow! 👏 These sunglasses are everything I wanted and more! As someone who loves vintage fashion, finding accessories that match my aesthetic can be challenging sometimes...but not anymore thanks to these gorgeous glasses! Not only do they ooze old school charm with their square shape but also provide fantastic eye protection against harmful rays – it's like looking through HD vision every time I put them on 🕶️ And let's not forget how many compliments I receive whenever I wear them out; everyone wants to know where they're from!
These sunglasses are my new favorite accessory!
If you're looking for eyewear that combines retro charm with modern sophistication while also providing comfort and top-notch lenses then these sunglasses are highly recommended!
Wowza! These shades are simply fantastic!
I'm absolutely smitten by these new favorite accessory of mine- trendy retro square sunglasses! The design takes me back in time while still maintaining a fresh and modern appeal. They're incredibly lightweight and comfortable, with no irritating pinching sensation around the nose or behind the ears. What’s more, they offer excellent UV protection too – perfect for those sunny days when you need extra defense against harmful rays. These sunnies serve as an amazing fashion accessory that effortlessly exudes coolness
I'm constantly getting compliments when I wear these sunglasses out - everyone wants to know where they're from!
Beautiful
Wow! These glasses are a fashion statement in themselves. I love their vintage charm mixed with contemporary flair.
Cool
The design takes me back in time while maintaining a fresh appeal. It's clear that attention has been paid to ensuring wearer comfort with no irritating pinching sensation around the nose or behind the ears.