SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been using this mesh sports bag for over a year now, and I couldn't be happier with my purchase. As someone who is constantly on the go—between work, gym sessions, and weekend hikes—I needed a reliable bag that could keep up with my active lifestyle. The mesh design is fantastic because it allows airflow to prevent any unpleasant odors from building up inside. There are multiple compartments which make organizing so much easier; I can separate my dirty clothes from my clean ones, store my shoes in their own section, and even have pockets for smaller items like keys and headphones. The padded straps provide excellent comfort on long commutes or hikes.
Great value for money. This bag holds everything I need for soccer practice and keeps it organized.
I've been using this mesh sports bag for about 3 months, and it has truly transformed my fitness routine. As someone who participates in various activities like yoga, swimming, and weightlifting, needed a versatile bag that could handle all my gear without falling apart. The breathable mesh design is perfect because it keeps everything well-ventilated—no more musty smells from sweaty clothes! There are multiple compartments which make organizing so much easier; I can keep my shoes separate from my clean clothes and even have space for small items like keys and wallets. The straps are padded and comfortable on my shoulders, even when the bag is fully loaded. it's lightweight despite its large capacity.
I absolutely love this sports bag! It's super lightweight and the mesh design keeps all my gear ventilated. No more smelly gym clothes for me! The pockets are perfect for organizing everything from shoes to water bottles.
This bag is a game-changer. I use it daily for my yoga classes and it's so convenient. The straps are comfortable on my shoulders and there's plenty of space for all my essentials.
🏋️♂️ I've tried many gym bags over the years, but this one takes the cake. It's durable, stylish, and fits everything I need without being bulky. Highly recommend!
🧘♀️ Perfect for carrying all my soccer equipment! The breathable material ensures nothing gets too sweaty or musty inside. And it looks cute too!
As someone who juggles multiple sports activities throughout the week, this bag has been a lifesaver. It’s spacious enough to hold different sets of clothes and gear without mixing them up.
The best part about this bag is its versatility—whether I'm heading to soccer practice or just hitting the gym, it suits every occasion perfectly.
This bag is amazing! There's room for everything: shoes in one pocket, snacks in another—it makes staying organized so much easier.
I bought this as a gift for my brother who's a coach
One thing that stood out immediately was how light yet sturdy this product felt when compared against others available within similar price ranges.
The best part about this bag is its breathability—no more smelly clothes after workouts!
This sports bag has been a fantastic addition to my gym routine. The mesh design keeps everything ventilated, so no more smelly clothes! It's spacious enough for all my gear and the extra pockets are perfect for organizing smaller items.
I bought this bag for my daughter who plays soccer, and she absolutely loves it!
🏋️♂️ As someone who goes to the gym daily, I needed a durable bag that could handle heavy use. This one does not disappoint! It's lightweight yet sturdy and has plenty of compartments to keep everything organized.
Perfect for carrying all my yoga essentials! The straps are comfortable on my shoulders even when it's fully loaded.
I'm impressed with how much this bag can hold without feeling bulky or cumbersome. Whether I'm heading to a spin class or packing for a weekend hike, it suits every occasion perfectly.
Ideal for yoga classes! The straps are comfortable, and the mesh design keeps everything fresh.
This is hands down the best sports bag I've ever owned. There’s room for everything: shoes in one pocket, snacks in another—it makes staying organized so much easier.
The quality construction was evident right away upon unboxing itself...even stitching feels robust enough withstand rough handling expected given active lifestyle demands
This sports bag is amazing! It’s lightweight, breathable, and has plenty of compartments. Perfect for my gym sessions.
Highly recommend!
This bag is perfect for weekend hikes. It's spacious yet compact when folded.