SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I wanted a double sided tape that was durable enough to hold cardboard together and this fit the bill perfectly. I used this to hold together cardstock paper that we made in to cones to hold flower petals for a weddding and this tape delivered. It was easy to cut and apply as we needed it and with the right amount of tape these held up well even with rain and humidity. It is not easy to remove but that's what you want right! Something that holds really well! But the backing of the two sided tape was relatively easy to remove. If you took off too much of the backing sometimes it would fold on itself and then be a reject and have to cut another piece.
Very good tape. can recommend! it is not really translucent as there are strings within it, to make it stronger. but I don't care much. as I bought it to stick my leather mousepad to the table
I purchased this for an experiment with some of my woodworking projects where I need to affix wood to a surface for cutting jigs and templates but could not damage the workpiece. This tape works beautifully! It's very tacky. My workpiece didn't budge at all and when removing, it leaves very little to no residue. Any left is easily sanded off. If you need a non-invasive way to affix woodworking projects to surface without the need for clamps and drilling, this is a great solution and it's rather affordable. A little goes a long ways. Definitely a permanent addition to my shop.
I use this to put plastic on my windows. It worked great. I did clean the area with alcohol before I applied. In my experience, it works wonders when u do that. I also applied it where my cat kept scratching my wall and she hasn't been back.
Loved how strong the bond is on this tape, used it on a Mohawk Aer-O carpet and it worked flawlessly.
Easy to use, customizable portions, good adhesion, useful for many applications; I used it to hold the rug to the floor, to keep a hanging frame from tilting, to keep plastic tarp from moving while painting, and I can see many other uses…
I am using for soundproofing so I don't need to remove this. I tape the proofing to cardboard so I don't damage the walls! Works well for that!
I bought this to tape posterboard over carpet. I was laying vinyl plank over the carpet and did not want to damage the carpet. It worked really well. It is not waterproof though.
If found this thinner double sided tape easy to remove from the roll and easy to remove the backing. It is very sticky on both sides and held well.
This tape is exactly what I needed. I like that it's thin and doesn't add bulk. It is so sticky. Pretty much whatever you use it on will stay on. I have so many uses for this stuff and I'm completely happy with it.
We used this tape for a picture board at a wedding, and also to tac down the isle runner. It worked great. I did have to work at getting the tape off the cement floor when removing the isle runner. But overall very happy with the product.
This is exactly what I was looking for. I’ve ordered heavy duty double sided tape before, but it’s usually pretty thick. This is not. It’s super thin, and extremely sticky.
I've been using this as a way to create collages in my art classes, and it works really well. non complaints here. good adhesive and bond, would recommend to others.
Seems to stick pretty well. I just wish it was just a bit wider but that's my preference. It does do what it advertises.
Like the reviews I read…hard to get the tape off to apply it. But my rugs do not move! Was constantly sliding them back in place and now they stay where they are. Good find!
I love making stickers with these, but the occasion like some of the stuff doesn’t stick to it like glass or stuff but it’s really good I like it would buy again recommend.
Excellent tape a very strong and resistant glue
A bit difficult to cut but I really like it’s sticking power!
This double sided tape was easy to use. Used it to apply posters to foam board. Easy to rip no scissors needed.
I used it for Table cloths and poster boards. Worked well.
The double-sided tape works well, and the adhesion is good. It gets the job done and holds very well. Highly recommended.
The order came quickly. The material is excellent. Easy to use and effective.
This is an above average double sided tape will bond to almost anything
I have not tried to remove it yet, but the adhesion is very good.
Maybe I just ordered wrong but this stuff is really thin
Very good but does not stick to the wall
I used this tape to hold my rugs down. Works perfect. Very easy to pull up from the floor.
I have received the item. I checked the product: there was no problem with the product. Very happy with the purchase
Firm hold but also easy to remove when you want it wash the rug/ mat
I like it, I will buy it again, it is worth recommending.
Double sided tape that really holds both personalities together.
easy to use, & useful product
Very, very good
I'm pleased with this product. It works fine.
I haven't tried yet but it looks great
Is very good
I think it will work for what I want it, although it is thinner than I thought.
Best two sided tape I have ever found.
Really good quality
This tape is good for a lot of house work
I'm very satisfied
Great strength for the size
It does not have great hold
I recommend the product, I have already tested it and it is excellent, I have to reorder this product, I loved it
Not sure how I can write a review on the mounting tape. Simply it works, it's good adhesion and that's it.
Perfect.
The adhesive is very sticky. Everything I have used it one has stayed put. It is also easy to remove once done using.
The adhesive is very sticky. Everything I have used it one has stayed put. It is also easy to remove once done using.
Sticky on both sides! Who would have thought
Works perfectly
The adhesion is too weak