SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of phantasmis.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of phantasmis.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The hollow-out design of the cabinet door is a simple yet brilliant touch that sets the Modern Chic Lowboard apart. It's stylish, practical, and a perfect match for my modern living space.
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The hollow-out door design is not only stylish but super practical. It keeps everything looking neat and tidy!
After months of searching for the perfect TV stand, I finally stumbled upon the Modern Chic 2M Lowboard TV Stand, and it's been a revelation for my living space. The stand's spacious dimensions effortlessly cater to all my electronic needs, housing everything from my soundbar to gaming consoles without a hitch. Its sturdy wooden construction not only provides a solid foundation for my entertainment setup but also adds a touch of elegance with its modern finish. The fact that it's easy to clean is a bonus, making maintenance a breeze. It's truly a blend of style and practicality.
The Modern Chic 2M Lowboard TV Stand has not only met but exceeded my expectations. Its spacious dimensions effortlessly house all my gadgets, and the durable, modern finish is a breeze to keep clean. A true testament to both style and substance.
Absolutely love the chic design and sturdy build of this TV stand! A game-changer for my living room. #ModernElegance
I was initially drawn to the aesthetic of this TV stand, but its functionality has proven to be just as impressive. Installing the Modern Chic 2M Lowboard TV Stand in my living room has been a total game-changer. Its sleek, modern design instantly elevated the look of the entire room, blending seamlessly with my contemporary decor. The spacious dimensions have been a lifesaver, allowing me to store all my entertainment devices and accessories neatly. What I particularly appreciate is the stand's durable construction and the easy-to-clean finish, which means it not only looks good but is also built to last. The personalized touch I was able to add made it feel like it was made just for my space. The easy assembly and customization options allowed me to make it truly mine. It's not just a piece of furniture; it's a part of my home. 🏠
The balance between stability and style this console offers is unparalleled. The timber texture not only looks beautiful but provides enough storage space for all my needs.
From the efficient delivery to the standout customer service, every aspect of my experience with this TV stand has been exceptional. It's a quality piece that adds value to my home, both in terms of aesthetics and functionality.
The moment I assembled the Modern Chic Lowboard TV Stand in my living room, I knew I had made the right choice. Its sleek design immediately transformed the space, bringing a contemporary vibe that I absolutely love. The assembly process was simple, and I appreciated the ability to tweak it to match my decor perfectly. The robust construction ensures stability, giving me peace of mind that my gadgets are well-supported. It's a standout piece that marries functionality with modern aesthetics, making it an essential addition to any home.
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I couldn't be happier with my purchase of the Modern Chic Lowboard TV Stand. It's the perfect blend of form and function, with plenty of space for all my gadgets. Assembly was straightforward, and the option to personalize it made all the difference. 💖
Assembly was a piece of cake! Love how it adds a modern touch to my space. Plus, cleaning is so easy!
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The hollow-out design of the cabinet doors is both innovative and stylish, setting this TV stand apart from any other. It's a focal point in my living space that combines elegance with practicality. 🌿
✨ From ordering to setup, everything was seamless. This TV stand is the centerpiece of my living area now. Highly recommend!
The spacious design of this TV stand is a game-changer. Finally, a stylish solution that accommodates all my entertainment devices without compromise. Its easy-to-clean surface is just icing on the cake.
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From the outset, the Modern Chic 2M Lowboard TV Stand impressed me with its combination of functionality and chic design. The spaciousness is perfect for organizing all my media devices, and the sturdy wooden construction feels like it's built to last. The easy-to-clean surface has kept the stand looking new, even with daily use. It's a piece that complements my modern living space beautifully, proving that you don't have to sacrifice style for practicality.
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A perfect match for my decor, thanks to the personalization options. Solid, spacious, and simply beautiful!
I'm thoroughly impressed by the quality and design of this stand. Its sturdiness and the lack of any unpleasant smells make it a perfect choice for any home.
The sturdiness and smooth finish of this wooden TV stand surpassed my expectations. There's no off-putting smell, and it feels very high-quality. My living space feels more complete and welcoming with this addition.
I've been on the hunt for the perfect TV stand for months, and the Modern Chic Lowboard TV Stand finally ended my search. Its spacious, sturdy design easily accommodates all my media devices, from gaming consoles to cable boxes, without feeling cluttered. The unique hollow-out design of the doors is a subtle yet impactful detail that sets this piece apart from others. The easy assembly process was a pleasant surprise, allowing me to set it up quickly and without hassle. It's not just a TV stand; it's a modern statement piece that has completely transformed my living area.
This console was exactly what I was looking for - stable, stylish, with a beautiful natural timber texture.
The hollow-out design of the cabinet door blends simplicity with modern fashion, making the Modern Chic Lowboard TV Stand a stylish addition beneath my TV. Its unique design effortlessly elevates the entire room.
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Love the steel with wood combo
As someone who traditionally opted for glass or metal TV stands, I was initially skeptical about a wooden one. However, the Modern Chic Lowboard TV Stand has completely changed my perspective. The surface is incredibly resilient to scratches, and its durability is impressive. It's refreshing to see how well it holds up, proving that my concerns were unfounded.
The hollow-out cabinet door design is both innovative and stylish, offering a simple yet fashionable touch that enhances the space around my TV beautifully.
Durability meets design with this TV stand. The Modern Chic 2M Lowboard TV Stand is a game-changer for my entertainment area. Its spacious, robust design accommodates all my devices, ensuring they're neatly organized and accessible. The modern, clean finish adds a touch of elegance to the room, while the stand's durability and easy-to-clean surface make it a practical choice for everyday use. The simple assembly and customization options allowed me to make it a perfect fit for my home, enhancing my living space's overall look and feel.